Right Legal Group Limited

01332424511

Right Legal Group are proud to be one of the leading providers in tailor-made Wills, Probate and Estate Planning services. Our team is dedicated to supporting individuals and families nationwide, with office locations including Derby, Bristol, Cardiff and Brighton. From will writing to administering estates, our team of experts are committed to providing you with the highest level of service and support. We take the time to understand your unique needs and circumstances to guide you through every step of the process. Our clients trust us to preserve not only their financial assets but their emotional assets too. We proactively look after you throughout your lifetime ensuring that your estate planning documents are always accurate and up to date, whilst providing you with innovative opportunities to choose how you want to be remembered for the benefit of future generations. Read more...

Also known as - Simpson Solicitors

Address
Right Legal Group
16 Stanier Way
Wyvern Business Park
Derbyshire
DE21 6BF
01332424511
www.rightlegalgroup.com

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Accreditations

Other locations

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How Right Legal Group Limited Compares

Value for money

This firm - 92%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Right Legal Group Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Right Legal Group Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%

Overpriced 38%

About Right 60%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 93%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Right Legal Group Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Right Legal Group Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%

No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Right Legal Group Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Housing & Property

1st / 1

550th / 4233

Wills, Trusts & Probate

1st / 1

116th / 3494

Personal Injury

1st / 2

150th / 2358

Crime/ Criminal Defence

1st / 2

99th / 2099

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

Excellent

761
Very Good

42
Average

5
Poor

8
Awful

49

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Vanessa

April 04, 2025

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Should be a zero review

I have deep dissatisfaction with the handling of my late father's case. Despite my simple and reasonable request for a certified copy of his will, the process has been unacceptably poor and distressing. I have already complained to Right Legal Group, and trust pilot. Next is the Ombudsmen.

The representation of your service on your website does not reflect the experience I’ve had, nor does it align with the feedback from other clients, as evidenced by your current 1.7-star rating on Trustpilot. It is clear from these reviews that many customers share similar concerns.

I would also urge your private equity firm, Vespa, to pay closer attention to how clients are treated. One would expect that such a significant investment would come with a commitment to customer service and operational integrity. Unfortunately, that does not appear to be the case here.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Jill

March 10, 2025

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Adjustments to wills

Solicitor was prompt and thorough and clear with his advice but not pushy .

A representative from Right Legal Group Limited responded to this review on 21 March, 2025:

Thank you for your review Jill. We’re really pleased to hear that you found the advice clear and the approach thorough and supportive. If you ever need anything further, we’re always here to help. Best wishes Right Legal Group

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Wills, Trusts & Probate

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Matter Type:

Wills

Michael

March 07, 2025

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Professional Service

First contact was by phone, very friendly and courteous, then the person who visited us knew his stuff and explained everything very well

A representative from Right Legal Group Limited responded to this review on 21 March, 2025:

Thank you for your lovely review Michael. We’re so pleased to hear you had a friendly and informative experience, both over the phone and during the visit. It’s great to know you felt everything was explained clearly. If you ever need anything in the future, we’re always here to help. Best wishes Right Legal Group

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Wills, Trusts & Probate

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Matter Type:

Wills

David

February 27, 2025

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Will and Power of Attorney

The process was friendly yet professional and our advisor was mindful of our personal situation.

A representative from Right Legal Group Limited responded to this review on 28 February, 2025:

Thank you for your kind review, David. We're so pleased to hear that you found the process both friendly and professional. It's important to us that our clients feel comfortable and supported, so we’re glad your advisor was mindful of your personal situation. If we can assist you with anything else, please don’t hesitate to reach out. Best wishes Right Legal Group

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Peter

February 22, 2025

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Appalling service - do not use Simpsons Solicitors/Right Legal Group

I have been dealing with Simpson Solicitors, part of the Right Legal Group, regarding revising my will and registering Last Power of Attorney documents since January 2024. The whole experience has been appalling - poor conmmunication, paperwork taking weeks to arrive, a copy of my will being sent to a third party.
Seven months after sending the completed documents, I received a letter from them saying that I had to sign more paperwork and also pay a further £164 for them to be registered. I find it amazing that a legal firm is able to provide this level of service - the apologies I have received a half hearted and there has been no attempt to compensate me for the stress and worry that they have caused me

A representative from Right Legal Group Limited responded to this review on 24 February, 2025:

Dear Peter, We are sorry to read your comments and would like the opportunity to understand more about your experience. Please can you email [email protected] quoting your review, case reference number and any additional details to help us locate you as a client and address the matter accordingly. Kind regards Client Support Team

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Wills, Trusts & Probate

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Matter Type:

Wills

Richard

February 20, 2025

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Will review & power of attorney.

Comprehensive and well explained.I would have thought what I had written should have been more than enough and dont understand why it has to be at least 40 characters.

A representative from Right Legal Group Limited responded to this review on 24 February, 2025:

Thank you for leaving us a review Richard.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Lorette

February 20, 2025

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Very good service excellent lady came out to see us

Excellent they are drafting our will the lady very professional and nade you feel at ease.

A representative from Right Legal Group Limited responded to this review on 24 February, 2025:

Thank you for your kind words Lorette. It’s brilliant to hear that our team made you feel at ease while drafting your will. If you need any further assistance, please let us know. Best wishes Right Legal Group

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Brian

February 17, 2025

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Review of Will

Helpful comprehensive good advice a pleasure to work with very friendly

A representative from Right Legal Group Limited responded to this review on 18 February, 2025:

Thank you for your kind review Brian. It’s great to hear you found the advice helpful and the experience so positive. We really appreciate your feedback! Best wishes Right Legal Group

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Sharron

February 14, 2025

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Will

Gave me good advice felt comfortable leaving everything in her hands

A representative from Right Legal Group Limited responded to this review on 17 February, 2025:

Thank you for your review Sharron. It’s great to hear you felt comfortable and well looked after. We really appreciate your feedback and if there’s anything we could have done to make your experience even better, we’d love to hear your thoughts. Best wishes Right Legal Group

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anthony

February 14, 2025

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IN Depth

Good experience and information well dealt with

A representative from Right Legal Group Limited responded to this review on 17 February, 2025:

Thank you for your review Anthony. It’s great to hear you had a good experience and found the information helpful. Best wishes Right Legal Group

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Reviews collected from

Barry

March 28, 2025

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Barry

All sorted by ashleigh also by holly.

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Lesley

March 26, 2025

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Lesley

Afreen Rehman from Simpsons visited us to discuss Will, Probate, etc following our mother's death. She gave us a comprehensive and detailed breakdown of the processes to be followed and the various steps to deal with the estate. This was done in a friendly, sympathetic and professional manner with sound advice and helpful tips. Thank you Afreen for your visit and help which was very much appreciated.

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Sinclair

March 24, 2025

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Sinclair

Absolutely terrible service dealing with the probate case of my father.

Had reason to go to the ombudsman, who also agreed their service was terrible and awarded full damages.

Unfortunately my mother named them as executor and I'm experiencing the extremely poor service again already

Avoid at all costs because all they do is make a stressful situation worse

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Juliette

March 21, 2025

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Juliette

DO NOT USE THIS COMPANY! when they were Simpsons they were great but now they are part of this group they are absolutely horrendous deal with. They employ students who are training, pay them peanuts and their staff turnover is so high as a result. Their response time is shocking and I feel I have been treated absolutely appallingly by them. AVOID!!

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Peter

March 18, 2025

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Peter

Took money on the first visit. Promised paperwork end of January. After multiple chasers they eventually sent out in March. So far, a terrible experience.

A representative from Right Legal Group Limited responded to this review on 21 March, 2025:

Dear Peter, Thank you for leaving feedback, it is appreciated. We are sorry to read your comments and would like the opportunity to understand more about your experience. Please can you email [email protected] quoting your review, case reference number and any additional details to help us locate you as a client and address the matter accordingly. Kind regards Client Support Team

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