Right Legal Group Limited

01865965318

Right Legal Group are proud to be one of the leading providers in tailor-made Wills, Probate and Estate Planning services. Our team is dedicated to supporting individuals and families nationwide, with office locations including Derby, Bristol, Cardiff and Brighton. From will writing to administering estates, our team of experts are committed to providing you with the highest level of service and support. We take the time to understand your unique needs and circumstances to guide you through every step of the process. Our clients trust us to preserve not only their financial assets but their emotional assets too. We proactively look after you throughout your lifetime ensuring that your estate planning documents are always accurate and up to date, whilst providing you with innovative opportunities to choose how you want to be remembered for the benefit of future generations. Read more...

Also known as - Simpson Solicitors

Address
John Eccles House
Robert Robinson Avenue
Oxford
Oxfordshire
OX4 4GP
01865965318
www.rightlegalgroup.com

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Accreditations

Other locations

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How Right Legal Group Limited Compares

Value for money

Limited data.

This firm - 92%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Right Legal Group Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Right Legal Group Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 93%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Right Legal Group Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Right Legal Group Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 93%

No 7%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Right Legal Group Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Housing & Property

1st / 3

550th / 4233

Wills, Trusts & Probate

1st / 3

116th / 3494

Personal Injury

1st / 3

150th / 2358

Crime/ Criminal Defence

1st / 4

99th / 2099

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

Excellent

761
Very Good

42
Average

5
Poor

8
Awful

49

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Vanessa

April 04, 2025

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Should be a zero review

This review is for a different branch.

I have deep dissatisfaction with the handling of my late father's case. Despite my simple and reasonable request for a certified copy of his will, the process has been unacceptably poor and distressing. I have already complained to Right Legal Group, and trust pilot. Next is the Ombudsmen.

The representation of your service on your website does not reflect the experience I’ve had, nor does it align with the feedback from other clients, as evidenced by your current 1.7-star rating on Trustpilot. It is clear from these reviews that many customers share similar concerns.

I would also urge your private equity firm, Vespa, to pay closer attention to how clients are treated. One would expect that such a significant investment would come with a commitment to customer service and operational integrity. Unfortunately, that does not appear to be the case here.

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Leslie

March 25, 2025

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Will

This review is for a different branch.

Excellent service fully explained with a smile

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Angela

March 24, 2025

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New will and power of attorney

This review is for a different branch.

Jason went through everything thoroughly.

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Rozanne

March 24, 2025

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endless hassle

This review is for a different branch.

absolutely fed up of being pursued by this outfit for reviews and no clear way to unsubscribe. never had any worthwhile contact with them in the first place

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Simon

March 14, 2025

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Will change.

This review is for a different branch.

Excellent experience all round.
Thank you.

A representative from Right Legal Group Limited responded to this review on 21 March, 2025:

Thank you for your kind review Simon. We’re so pleased to hear you had an excellent experience with us. If you need anything in the future, we’re always here to help. Best wishes Simpson Solicitors

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Wills, Trusts & Probate

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Matter Type:

Wills

Patricia

March 14, 2025

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Brilliant Bethany

This review is for a different branch.

A friend recommended Bethany Davison of Simpsons Solicitors, Thornbury to us and she certainly lived up to the praise we had heard.
We were anxious to take advantage of the Free Will offer and it was so good.

A representative from Right Legal Group Limited responded to this review on 21 March, 2025:

Thank you for your lovely review Patricia. We’re so pleased to hear that Bethany lived up to your expectations and that you found the Free Will offer helpful. Your feedback means a lot and we’re glad we could assist you. Best wishes Simpson Solicitors

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Jill

March 10, 2025

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Adjustments to wills

This review is for a different branch.

Solicitor was prompt and thorough and clear with his advice but not pushy .

A representative from Right Legal Group Limited responded to this review on 21 March, 2025:

Thank you for your review Jill. We’re really pleased to hear that you found the advice clear and the approach thorough and supportive. If you ever need anything further, we’re always here to help. Best wishes Right Legal Group

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Wills, Trusts & Probate

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Matter Type:

Wills

Anonymous

March 08, 2025

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Bringing affairs up to date.

This review is for a different branch.

My husband & I had a meeting to review our will & had a very productive ,informative conversation with a pleasant & friendly young man.

A representative from Right Legal Group Limited responded to this review on 21 March, 2025:

Thank you for your kind review. It’s great to hear that you and your husband had a positive and informative experience with us. If you ever need anything in the future, we’re always here to help. Best wishes Right Legal Group

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Michael

March 07, 2025

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Professional Service

This review is for a different branch.

First contact was by phone, very friendly and courteous, then the person who visited us knew his stuff and explained everything very well

A representative from Right Legal Group Limited responded to this review on 21 March, 2025:

Thank you for your lovely review Michael. We’re so pleased to hear you had a friendly and informative experience, both over the phone and during the visit. It’s great to know you felt everything was explained clearly. If you ever need anything in the future, we’re always here to help. Best wishes Right Legal Group

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Wills, Trusts & Probate

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Matter Type:

Probate

Lesley-Anne

March 04, 2025

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Initial will appointment

This review is for a different branch.

Jason Carter took on my case after the planned adviser was unable to keep the appointment. Despite having to start from scratch he explained my options and advised according to my circumstances. I was very happy with the meeting and look forward to concluding my will arrangements.

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Reviews collected from

Barry

March 28, 2025

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Barry

All sorted by ashleigh also by holly.

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Lesley

March 26, 2025

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Lesley

Afreen Rehman from Simpsons visited us to discuss Will, Probate, etc following our mother's death. She gave us a comprehensive and detailed breakdown of the processes to be followed and the various steps to deal with the estate. This was done in a friendly, sympathetic and professional manner with sound advice and helpful tips. Thank you Afreen for your visit and help which was very much appreciated.

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Fred

March 25, 2025

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Fred

Very welcoming place - seems that they are very competent in their work (in my case Wills etc) - would recommend to anyone in the area looking for a local solicitor.

A representative from Right Legal Group Limited responded to this review on 26 March, 2025:

Thank you Fred for your kind words. It is much appreciated. We are delighted to have helped you on your journey. Best wishes, Michelle

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Sinclair

March 24, 2025

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Sinclair

Absolutely terrible service dealing with the probate case of my father.

Had reason to go to the ombudsman, who also agreed their service was terrible and awarded full damages.

Unfortunately my mother named them as executor and I'm experiencing the extremely poor service again already

Avoid at all costs because all they do is make a stressful situation worse

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Juliette

March 21, 2025

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Juliette

DO NOT USE THIS COMPANY! when they were Simpsons they were great but now they are part of this group they are absolutely horrendous deal with. They employ students who are training, pay them peanuts and their staff turnover is so high as a result. Their response time is shocking and I feel I have been treated absolutely appallingly by them. AVOID!!

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