Right Legal Group Limited

I was very impressed with the professionalism, efficiency and easy going atmosphere at Simpson Solicitors. I needed a power of attorney as soon as possible and in less than an hour Ali and Michelle had me sorted! Amazing service, I would definitely recommend this firm!

When we lose a parent it effects us in so many different ways, chiefly emotionally and financially

In my case, much to my surprise it was these and so much more that you really do not expect

Family members can change in the most distasteful way when money becomes an issue
In my particular case my Mother had a small lifetime mortgage with a high Street bank that behaved in an Xtra aggresive manner that you would think they were a back street loan shark

I can say now from experience that these matters are not always as straightforward as one may wish and as an executor of my Mother's will dealing with the issues was not an enviable task

I was however amazingly fortunate in one regard in that my Mother had had the good sense to also appoint a professional Co executor Right Group

My particular good fortune was to have my case looked after by by solicitor Sianead O'connor for whom nothing was too much trouble

Throughout the several years our case took to be finalised and despite the Xtra stress caused by the Bank Sianead remained professional and focused on achieving the very best outcome for myself and my family whilst honouring and respecting my Mother's wishes

It will be no surprise that I have not the slightest hesitation in recommending Right Groups services and in particular our solicitor Sianead O'Connor

Thank you Sianead and all involved in our case at Right Group

As the executor in my father-in-law's will, I found Right Probate online and was given a free consultancy to explain what to expect from the process and an indication of price. As this was significantly lower than a local firm I decided to go with them. As always, the level of service usually depends on who you actually deal with. I was immensely fortunate to have one of Right Probate's solicitors, Darcy Blaney, looking after the probate along with her highly efficient Administrator Ellis. I cannot fault Darcy's work. Her attention to detail, excellent, professional and prompt communication were perfect for the whole process. I'm not sure how she managed it but she always responded to queries and I would never expect any solicitor to send emails on a Friday evening (21:22!) or on a Saturday morning as she did. She explained some of the complexities of the probate issues we faced in simple, easy to understand terms and even helped organise difficult ID checks. She made the whole process much easier and more efficient than I could ever of imagined. I cannot recommend Darcy (and Ellis) highly enough.

Shocking service. Took money from my parents to arrange a POA and they sent the forms to a company - Right legal' who don't answer their phone. So I can't get the Power of attorney my parents paid £300 in 2013! Shocking treatment in a person's most desperate hour.

If they say they'll get back to you, don't believe it.

Awful service and awful customer and complaints handling procedures.
We had genuine grievances with how our case was(n't) dealt with and the terrible communications we received.
They passed our complaint to the very person we were complaining about, and asked him to resolve it.
Genuinely the worst legal "professionals" we have had the displeasure of working with.
At a time when our family was supposed to be grieving, the Wrong Legal Group, made our experience ever more painful. Their lack of urgency or attention to detail dragged out the process for far longer than was necessary. Nearly 2 years processing for a straightforward and very modest cash estate.
Avoid if you value time, transparency and good communication.