Holden Smith Law Limited

This review is for a different branch.

We bought a flat attached to a taller building. There were complications with BSA but we were allocated a trainee solicitor from Holden Smith. Very few updates to the app, few responses to our emails asking for information, she went on holiday for two weeks and didn’t tell us then sent us emails stating if our first was BSA, it could take up to 30 weeks and another £2,500 plus. Thankfully, we saw sense and changed the solicitor we used, away from Holden Smith. We completed in four weeks for a great price. A shocking and expensive experienced with this company.

This review is for a different branch.

Very friendly & helpful. Went though everything so you understood.

This review is for a different branch.

a really great service,carried out the task quickly , quietly and with first class advice.

This review is for a different branch.

I was extremely grateful to my solicitor. I had unusual difficulties along the way and without their help I would have lost the purchase.

This review is for a different branch.

As first-time buyers, we were really hoping for a supportive and smooth conveyancing experience, but unfortunately, our experience with Holden Smith, and particularly Lucy Warburton from the Huddersfield's site, left us feeling frustrated and let down.
There were long periods of poor communication, delays, and a lack of clarity throughout the 5-month conveyancing process. We often had to chase updates multiple times, and we rarely felt informed or guided and at several points, our emails went unanswered for weeks. Even after submitting signed documents, we waited over two working weeks with no progress until we directly emailed Holden Smith’s directors.
To Lucy’s credit, once things finally moved forward she acted quickly to help us complete. But the long period of stress and uncertainty leading up to that point could have been avoided with better communication and a more proactive service.
We did raise an official complaint which also took over 4 months to be acknowledged but eventually we did settle the case and have received an apology for their poor service and a gesture of good will handled by their Operations Manager Julie which was much appreciated and awaited.
We’re grateful to now be in our new home, but sadly we cannot recommend Holden Smith or Lucy Warburton based on our experience.

This review is for a different branch.

Couldn't be h appier with the will-writing service from Andrew Norton at Holden Smith Law. He was quick, effective, and pleasant to deal with. His advice was spot-on and detailed, and I particularly liked that he reminded me about our cat!

Highly recommended for anyone needing this service.

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I contacted Andy to get a Will put in place. I was really impressed with the service. He was professional, knowledgeable, and made the whole process very straightforward. Everything was handled efficiently and clearly explained throughout. I wouldn’t hesitate to recommend him.

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A great service with outstanding, professional and supportive advice. Highly recommended.

This review is for a different branch.

Generally good, some confusion with the correct names

This review is for a different branch.

Tim from Holden Smith Law was exceptionally helpful and consistently available to answer our questions and queries promptly.

Tim made the entire process - From initial stages to exchange and completion of our new property, Smooth and stress free.

I would highly recommend Tim for his outstanding service.