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How Holden Smith Law Limited Compares

Value for money

This firm - 88%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Holden Smith Law Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Holden Smith Law Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 27%
About Right 71%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 85%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Holden Smith Law Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Holden Smith Law Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 85%
No 15%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 87%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Holden Smith Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Holden Smith Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 87%
No 13%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Holden Smith Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.4/5

Reviews summary

  • Excellent

    1339
  • Very Good

    93
  • Average

    17
  • Poor

    18
  • Awful

    215

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Linda

Linda

April 04, 2025

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House sale not easy

I would not recommend using this firm for a house sale. Very poor communication. Unable to explain the process and then requests for things to be completed urgently. Then when we have done this emails days later to do it again, or ask if it has been done. If you are busy and have to plan time off to get documents signed it would be good to know in advance. I asked numerous times what else do we need to do and when, but didn't get an answer.
The house sale did complete and I am grateful for that.

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Gillian,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Gillian,

April 03, 2025

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Joshua brown

Leanne Pollard was very professional and affitiant.

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Ian,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Probate

Ian,

March 18, 2025

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Collected on:

House sale

Very good, timely, responsive to our queries and very pleasant to deal with

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C

C

March 17, 2025

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Fantastic

We used Holden Smith for both the sale of our first home and the purchase of our second, and the experience was fantastic from start to finish. The team was always helpful, responsive, and kept everything moving smoothly. Any questions we had were answered quickly, making the whole process much less stressful. Would definitely recommend them to anyone looking for a reliable and efficient conveyancing team!

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Tracy,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Tracy,

March 16, 2025

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Proof of ID for Property Transfer

10 Minute appointment - No fuss with all documentation completed as part of this friendly and efficient service.

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Erambamoorthty,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Agricultural land for sale or development

Erambamoorthty,

February 27, 2025

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Convergence

Very professional and value for money
Staff have very good knowledge and were able to communicate without any difficulties
We highly recommend Holden Smith and we value their service very highly

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Olubukola

Olubukola

February 24, 2025

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Exceptional Leadership and Outstanding Service from Ryanne Smith

I would like to extend my heartfelt gratitude to Ryanne Smith for her exceptional professionalism and leadership. When our house purchase was delayed for five months due to poor handling by a previous representative, Ryanne stepped in and completely transformed our experience.

From the moment she took over, her expertise, efficiency, and commitment to outstanding client service were evident. Within just two weeks, she successfully finalized our purchase, allowing us to collect the keys to our new home.

Ryanne exemplifies true leadership—she leads by example, operates with integrity and ethics, and is focused on delivering results. Holden Smith is truly fortunate to have a director of her caliber.

I highly recommend her services to anyone seeking a solicitor who is not only highly skilled but also dedicated to achieving the best possible outcome for her clients. She is simply outstanding!

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Andy

Matter Type:

Residential Conveyancing

Andy

February 10, 2025

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TERRIBLE TO DEAL WITH

The communication was shocking from the start, very rude people to deal with. they make you feel like they are doing the paying customer the favour. avoid at all costs

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Olubukola

Olubukola

February 05, 2025

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Poor communication

For the past five months, the process of buying our first home has left us feeling like outsiders—ignored and deeply disheartened. Despite numerous attempts, we never received a direct response from our conveyancer, who would only reply when our mortgage advisor intervened on our behalf.

However, after speaking to Caroline twice today, we finally received a phone call from our conveyancer. The process isn’t over yet, but Caroline, we truly appreciate your professionalism, willingness to listen, and strong work ethic. We only hope that our conveyancer follows your example, making the final steps toward completion smoother and less stressful.

Thank you again Caroline

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Denise,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Agricultural land for sale or development

Denise,

January 31, 2025

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Will never use them again

I was spoken to like I was a child, one member of the team actually told me off, this was a very difficult time for me and they made it a lot harder

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Reviews collected from

vanessa

vanessa

April 10, 2025

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vanessa

I would highly recommend Luke Underhill and Alta Girardi to manage the purchase and sale of your property. They are both professional, efficient and excellent in their field. I was always able to speak to either of them on the phone with any questions or queries. If on the very rare occasion they missed my call, they did promptly call me back. They kept me fully updated with the progress of my sale and purchase which made this a stress free process for me. I can't recommend them highly enough, they were brilliant!

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Doug

Doug

April 10, 2025

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Doug

Luke Underhill and Alta Girardi were efficient and prompt in responding to communications throughout the process. I would strongly recommend these two specifically.

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Mari

Mari

April 03, 2025

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Mari

Sadly, I did not have the best experience with this firm. The solicitor submitted a report with unfinished sentences and failed to highlight missing service charge payments with no agreed retention. I constantly had to proof read everything and ask for things that should have been handled prior to even producing the report, which felt I was doing her job and causing unnecessary delays. Unfortunately, it was too late in the purchasing process to switch solicitors but I ended up outsourcing advice from elsewhere to have any confidence in the deal. I did manage to close the deal but do not recommend at all. Very painful process.

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Deniz

Deniz

April 02, 2025

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Deniz

Holden Smith Law was super helpful with my house purchase! I have worked with Zack, Laura, Lucy and Lauren. Every single one person was amazing in the process. Defo recommend

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Peter

Peter

March 31, 2025

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Peter

Very good communication throughout and everything went smoothly.

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Holden Smith Law Limited are accredited by

accreditation
accreditation

About this branch

Description

Having worked in various law firms of all shapes and sizes, we knew there was a better way; an easier, more client focused way, to get the law done.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Investment purchases and Buy to Let
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Debt Recovery
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
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