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HCR Law

0121 454 0739
4.9/5
400 Client Reviews Leave a review

We understand that we are part of key moments in your life, whether these are connected to a company acquisition or sale, a change in your relationships, a marriage or divorce, your expansion into a new area, or the purchase of a new home. As an award winning Top 60 UK law firm we provide the full range of services that you would expect to organisations, business leaders and individuals. Our sector experts provide specialist advice nationally and are leaders in their field, recognised with industry award nominations and for their contributions to national conferences. Read more...

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HCR Law
HCR Law
HCR Law

Accreditations

accreditation
accreditation
accreditation
accreditation
accreditation
accreditation
accreditation

Other locations

Other locations

HCR Law
have 9 other locations

Ellenborough House
Cheltenham
GL50 1YD

5 Deansway
Worcester
WR1 2JG

Aquis House
Reading
RG1 1PL

Overross House
Ross-on-Wye
HR9 7US

Suite 4a
Cardiff
CF10 1DY

Lancaster House
Northampton
NN1 5GE

50-60 Station Road
Cambridge
CB1 2JH

62 Cornhill
London
EC3V 3NH

Thorpe House
Hereford
HR4 9AR

Ellenborough House
Cheltenham
GL50 1YD

5 Deansway
Worcester
WR1 2JG

Aquis House
Reading
RG1 1PL

Overross House
Ross-on-Wye
HR9 7US

Suite 4a
Cardiff
CF10 1DY

Lancaster House
Northampton
NN1 5GE

50-60 Station Road
Cambridge
CB1 2JH

62 Cornhill
London
EC3V 3NH

Thorpe House
Hereford
HR4 9AR

Request a callback Send an email Book an appointment Visit website

Available lawyers at HCR Law

Laura Upshall

5.0 out of 5
(70)
Partner (non-solicitor)

Carla Sanders

5.0 out of 5
(31)
Licensed Conveyancer

John Banky

5.0 out of 5
(23)
Solicitor

Emma McCarthy

5.0 out of 5
(12)
Solicitor

Alice Gathern

5.0 out of 5
(10)
Solicitor

Tracey Crolla

5.0 out of 5
(9)
Associate (CLC)

Kathryn Grant

5.0 out of 5
(8)
Solicitor

Gwenllian Sian Reeves

5.0 out of 5
(6)
Solicitor

Sarah Loveridge

5.0 out of 5
(4)
Solicitor

Nayna Mahon

5.0 out of 5
(3)
Chartered Legal Executive

Samantha Houlden

5.0 out of 5
(2)
Solicitor

Christopher Finch

0.0 out of 5
(0)
Solicitor

Rebecca Welton

0.0 out of 5
(0)
Solicitor

Rosa Manzur

0.0 out of 5
(0)
Legal Advisor

Sally Robinson

0.0 out of 5
(0)
Solicitor

How HCR Law Compares

Value for money

!

Limited data.

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of HCR Law on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using HCR Law. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used HCR Law and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how HCR Law performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used HCR Law and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how HCR Law compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that HCR Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 2
274th / 4551
Company & Commercial
1st / 3
254th / 4336
Housing & Property
1st / 33
106th / 4227
Family Law
1st / 2
337th / 3835
Wills, Trusts & Probate
1st / 3
344th / 3487
Commercial Property
1st / 3
349th / 3294
Employment
1st / 2
339th / 3083
Regulations
1st / 8
130th / 2538
Personal Injury
1st / 9
263rd / 2356
Crime/ Criminal Defence
1st / 18
178th / 2099
Immigration
1st / 11
169th / 2005
Money & Tax
1st / 3
181st / 1837
Professional Negligence
1st / 15
132nd / 1188
IT & Intellectual Property
1st / 2
101st / 1050
Dispute Resolution
1st / 4
166th / 1035
Clinical Negligence
1st / 5
160th / 939
Human rights
1st / 10
39th / 745
Notary
1st / 8
67th / 713
Banking
1st / 8
53rd / 699
Agriculture
1st / 3
150th / 608
Construction
1st / 8
85th / 581
Charities
1st / 11
78th / 563
Energy & Transport
1st / 11
42nd / 514
Education
1st / 4
45th / 264

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    384

  • Very Good

    7

  • Average

    1

  • Poor

    1

  • Awful

    7

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
DAVID
Housing & Property

Matter Type:

Residential Conveyancing

DAVID

April 24, 2025

Report to admin

Collected on:

property purchase and sale

This review is for a different branch.

We were recommended HCR Law and Laura Upshall in person to deal with the sale of our existing house and the purchase of the new one. In comparison to other firms quotes HCR Law appeared significantly more expensive. However the firms reputation for active diligence meant it was the most sensible option and we were not disappointed in anyway. Laura kept us informed of everything we needed to do, regularly reported on progress and chased all parties to ensure the sale went through in the shortest practical time period. Very professional, easy to deal with and a pleasure to talk to.

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J
Housing & Property

Matter Type:

Residential Conveyancing

J

April 22, 2025

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Collected on:

Excellent service from the residential conveyancing team

This review is for a different branch.

Nayna Mahon was excellent in the purchase of our flat. Answered our questions, dealt with legal hiccoughs and ensured completion took place before the stamp duty deadline.

Would definitely recommend Nayna to others.

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Daniel

Daniel

April 16, 2025

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Collected on:

A Difficult Process Made Easy

This review is for a different branch.

Matt Gillett really kept me at ease, demonstrated true professionalism with enough of a human touch! The process was easy, comfortable and helped me understand in clear terms the process I was assisted with!

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Nick Williams

Verified review

This review has been left by a verified client who used HCR Legal LLP.

Nick Williams

April 16, 2025

Report to admin

Collected on:

Simply wonderful

This review is for a different branch.

What a marvellous lady Laura is. Attention to detail and getting the job done despite the challenges. I haven’t come across a better more professional expert in her field.

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Luke

Luke

April 03, 2025

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Collected on:

Severely Disappointed with HCRLaw - Avoid if You Value Your Time

This review is for a different branch.

I unfortunately had a very negative experience with HCRLaw . My case progressed at an excruciatingly slow pace, largely due to their lack of proactivity. The failure to address essential documents in a timely manner, leaving it until the very end, resulted in significant delays and considerable unnecessary stress.

Communication was also a major issue. Getting hold of them was near impossible; calls frequently went unanswered, and I was constantly left chasing for updates. Even when they did promise to get back to me, they rarely followed through.

Overall, I found their service to be incredibly inefficient and frustrating. If you are looking for a solicitor who is responsive, proactive, and values your time, I would strongly advise looking elsewhere.

Was this review helpful?

Anne

Anne

April 03, 2025

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Collected on:

Exceptional Professional - Nicola Wheater

This review is for a different branch.

Throughout the whole process leading up to the hearing it was clear that Nicola Wheater is an exceptional professional - sharp-minded with a strong attention to detail and a patient manner which has never gone unnoticed. Nicola was pragmatic, intelligent and calm - all qualities which have been appreciated. Nicola Wheater and Valerie Charbit (Counsel - Red Lion Chambers) were a fine team offering much reassurance to our organisation at an emotionally difficult time....

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David Morgan
Housing & Property

Verified review

This review has been left by a verified client who used HCR Legal LLP.

Matter Type:

Residential Conveyancing

David Morgan

April 03, 2025

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Collected on:

Great service from HCR Law

This review is for a different branch.

Selling and buying made easy with Tracey Crolla and her team at HCR Law in Ross on Wye. Throughout the whole process Tracey and her team were very supportive and completed our sale and purchase in what must certainly be record time.

Was this review helpful?

Andy Griffee

Verified review

This review has been left by a verified client who used HCR Legal LLP.

Andy Griffee

March 29, 2025

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Collected on:

Worcestershire house sale

This review is for a different branch.

Selling a house is never a stress free experience but Laura Upshall at hcrlaw really did her utmost to make it so for us. She was always prompt to respond to queries and issues and gave good clear advice. We would have no hesitation in recommending this company based on our positive experience.

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Derek

Derek

March 28, 2025

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Collected on:

A happy customer

This review is for a different branch.

I deal with many different Solicitors in my professional and domestic life. I find the conveyancing department at HCR, Cheltenham very efficient and they offer good value for money. Not the cheapest, but always carried out professionally, promptly keeping me informed throughout the process and always available by telephone and email. Thank you Sarah, Caroline, Emily and team.

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Adam
Housing & Property

Matter Type:

Residential Conveyancing

Adam

March 28, 2025

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Collected on:

First Time Buyer

This review is for a different branch.

Thank you to Nayna for working diligently with the purchase of our first property. Nayna was supportive and proactive throughout and kept us updated at each stage.

Was this review helpful?

Reviews collected from

Lee
Dispute Resolution

Matter Type:

Mediation

Lee

November 27, 2023

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Collected on:

Lee

Great service, managed to sort our case out. Easy to deal with, responsive and did not cost the earth.

Special note of thanks to Christine​​​​ Chung and Adam​​​​ Barrett.

Was this review helpful?

Patsy

Patsy

September 30, 2020

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Collected on:

Patsy

Thanks for there help

Was this review helpful?

Adam
Family Law

Matter Type:

Divorce

Adam

April 21, 2025

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Collected on:

Adam

I was so impressed with HCR Law and could not have asked for better representation over the course of my divorce. Anita provided great clarity and reassurance in meetings and emails, she was also so professional and assertive in the family court. HCR succeeded in getting me the outcome I wanted.

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Amanda

Amanda

April 06, 2025

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Collected on:

Amanda

Excellent solicitors very helpful very friendly and enjoy a coffee and a biscuit whilst I am there who could ask for more. AP

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Pamela
Wills, Trusts & Probate

Matter Type:

Wills

Pamela

April 05, 2025

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Collected on:

Pamela

We took in our wills (no appointment made) for safe keeping, though the practice was very busy, the very next day we received a letter confirming receipt - amazing service.

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HCR Law are accredited by

accreditation
accreditation
accreditation
accreditation
accreditation
accreditation
accreditation

About this branch

Description

Although we work hard for our clients, our work in the community comes from the passion we have for making a difference. In addition to the charities supported by our own charitable foundation, our employees regularly raise money for projects and charities in the communities where they live and work. With more than 800 people across 10 locations, the impact of this care and energy is tangible.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Malicious falsehood
    • Pre-publication advice
    • Travel rights
  • Crime/ Criminal Defence
    • Business Crime
    • Fraud
  • Education
    • Education
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Military
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Human rights
    • Human rights
    • Judicial review
  • Immigration
    • Administrative reviews, appeals and judicial reviews
    • Ancestry visas
    • Applications for British citizenship
    • Applications for discretionary leave
    • Applications to extend leave to remain or for settlement
    • Asylum and Deportation
    • Asylum applications and appeals
    • Citizenship
    • Deportation appeals
    • EEA Family Permits
    • EEA Registration Cards
    • EEA Residence Permits
    • Entry clearance applications and appeals
    • Family Based Visas
    • Family Reunion Applications / Appeals
    • Family Visit Visa Applications /Appeals
    • General Visit Visa Applications / Appeals
    • Human Rights
    • Illegal Workers and Civil Penalties
    • Immigration Law
    • Indefinite leave to remain applications
    • Marriage Applications/Appeals
    • Nationality, Citizenship, Registration application
    • Partner and family visas
    • Re-entry bans
    • Refugee Family Reunion
    • Settlement Applications and indefinite leave to remain appeals
    • Tier 1 (investors, entrepreneurs and exceptional talent)
    • Tier 2 (sponsored skilled workers)
    • Tier 4 (students)
    • Tier 5 (temporary workers)
    • UK ancestry
    • Visas
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Notary
    • Notary
  • Personal Injury
    • Against The Council
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Professional trustees
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Banking
    • Banking
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Insurance
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • Energy & Transport
    • Energy
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Environment
    • Health and Safety
    • Licensing
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