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How Borneo Martell Turner Coulston LLP Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Borneo Martell Turner Coulston LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Borneo Martell Turner Coulston LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 3%
About Right 95%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Borneo Martell Turner Coulston LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Borneo Martell Turner Coulston LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Borneo Martell Turner Coulston LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Borneo Martell Turner Coulston LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Borneo Martell Turner Coulston LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    493
  • Very Good

    21
  • Average

    3
  • Poor

    0
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Hema Kirby-Smith

Verified review

This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Matter Type:

Employment Law

Hema Kirby-Smith

August 01, 2025

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Highly professional, efficient and responsive

I had an excellent experience working with Sharon Hundal and her team on a complex legal matter. They were highly professional, efficient, and responsive throughout, handling the intricacies of the case with clarity and confidence.
Sharon's approach was both fair and pragmatic, and she ensured everything was managed promptly and thoroughly.
I would not hesitate to recommend her services to anyone in need of reliable, legal support.

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CH

Verified review

This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Matter Type:

Settlement Agreements

CH

August 01, 2025

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Excellent service

I instructed Sharon as a solicitor to review a settlement agreement.
Being hit by redundancy is horribly stressful and you do feel like you are a bit in freefall.
However, I felt like I was in safe hands.
From my first dealings with Milly (her secretary) through to the actual meeting with Sharon, the process was really smooth and clear.
We went through all the details and I felt I was then in an informed and clear position to make the decision to sign the agreement.
I would happily recommend Sharon and Borneo Martell Turner Coulston.

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Chris

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This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Chris

July 31, 2025

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Fantastic service

From start to finish Carol kept us informed at every stage of the process. When our buyers seemed like they were stalling the move, Carol was on the phone regularly to us, to give advice and update us. We felt like Carol was in our corner the entire time

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Pippa Payne

Verified review

This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Matter Type:

Residential Conveyancing

Pippa Payne

July 30, 2025

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Above and beyond, couldn’t ask for better service

My partner and I were first time buyers and clueless. We were hoping it would be a straight forward process, but alas difficulties arose. Carol was incredibly diligent and kept us up to date throughout the process. I genuinely couldn’t have asked for a better solicitor and she is great to chat too.

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Finding our path in a complicated environment

Verified review

This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Matter Type:

Residential Conveyancing

Finding our path in a complicated environment

July 23, 2025

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Me and my team

The overall experience of selling a property at distance was extremely demanding for us, and I decided on Borneo Martell Turner Coulson after searching range of online reviews and friends' recommendations. There were long strings of emails involved with Carol's assistant over time involving the Estate Agents for the property and people aborting their wish to buy. Carol contacted me more directly when we were despairing of succeeding through the route we had chosen and I gained more confidence from that. We followed her advice about an important choice when our minds were undecided. Communicating well earlier on included lacking confidence that it worked best for us.

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Paul Dadley

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This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Paul Dadley

July 22, 2025

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Employment Advice

Very informative, detailed information and advice delivered professionally.

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Liam McCarty

Verified review

This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Matter Type:

Purchase and Sale

Liam McCarty

July 22, 2025

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House move

Borneo Martell Turner Coulston are fantastic. Very professional and knowledgeable solicitors that keep you informed every step of the way and ensure you completely understand what is happening. Always had complete faith in their ability. Would recommend to anyone.

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Joseph Wilkinson

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This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Joseph Wilkinson

July 18, 2025

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Outstanding service

Carol has acted on my behalf twice and hasn't disappointed. Excellent communication and very professional. Both exchanges concluded in timely manner, would highly recommend Carol and company

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J Monaghan

Verified review

This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Matter Type:

Residential Conveyancing

J Monaghan

July 17, 2025

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Excellent Service on both recent Sale & Purchase

Thank you for the professional service I have experienced.

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john lynch

Verified review

This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Matter Type:

Residential Conveyancing

john lynch

July 15, 2025

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26 waltham close

verry good i did send a thank you card i want to buy a bungalow soon john

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Reviews collected from

Louise

Louise

August 20, 2021

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Louise

Fantastic service - very responsive and customer focused - will recommend and will be using again if needed

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Shayan

Shayan

April 01, 2021

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Shayan

Best I've ever dealt with 👌

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Toni

Matter Type:

Purchase and Sale

Toni

November 25, 2019

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Collected on:

Toni

I have used Carol and Kim at the Kettering branch for over a decade and they deal with all of my "property" transactions. I would not dream of using any other conveyancer. Carol never lets me down and I completely trust her.

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Michael

Michael

July 04, 2018

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Michael

Very good service with friendly knowledgeable staff.

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TaTa

TaTa

March 18, 2025

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TaTa

Mohamed was incredibly rude on the phone, stating that he was wasting his time (on a 5 minute call) without even listening to the case we were presenting or answering any question. He also implied we didn't have enough money to pursue a case. Unprofessional and rude, don't contact them if you need any help.

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Reviews collected from

Janathanan

Matter Type:

Residential Conveyancing

Janathanan

July 16, 2025

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Janathanan's experience...

As a first-time buyer, the process of purchasing a home can be quite overwhelming, and I did find the communication a bit lacking at times during the early stages — responses were sometimes delayed, which was frustrating when trying to understand the next steps. That’s the only reason I wouldn’t give a full 5 stars.

That said, once things got moving, the team were professional, helpful, and supportive throughout the remainder of the process. They handled everything efficiently, kept me updated as we approached exchange, and answered any questions I had with clarity. I really appreciated their effort in the final stages to ensure everything went smoothly. Overall, a very good experience.

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Christopher

Matter Type:

Residential Conveyancing

Christopher

July 09, 2025

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Christopher 's experience...

The conveyancing team were friendly, efficient knowledgeable and patient helping us with our sale and purchase. Thank you all , plus an acknowledgement to the reception staff.

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Danielle

Matter Type:

Residential Conveyancing

Danielle

June 13, 2025

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Danielle's experience...

Great solicitors. Both Ella and Eleanor have been extremely helpful and reassuring throughout the whole process. Would recommend!

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Borneo Martell Turner Coulston LLP are accredited by

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About this branch

Description

Borneo Hughes Martell had been a well-known name in Northampton since the early 1970s although its history as a Bedford based law firm can be traced as far back as 1869. Since 1982 it had based its practice in offices that had formerly been the science block of Notre Dame Convent School in the town centre. The firm Turner Coulston was formed in 1993 when local solicitors Keith Turner & Ashton merged with Leo Coulston & Co and continued business from the Billing Road offices that Leo Coulston & Co had occupied for many years. In 1996, the firm acquired the legal practice of Clark & Co in Kettering and then incorporated Hodson Margetts, solicitors in Raunds in 2004. Today, the 9 partner firm of Borneo Martell Turner Coulston and its total staff of around 50 people across its offices in Northampton and Kettering offers a comprehensive legal service to both commercial and individual clients. We have a strong team of lawyers and support staff enabling us to offer our clients expert advice in a broader range of areas.

Practice areas

Conveyancing - members of the Conveyancing Quality Scheme Wills and Probate - members of the Wills & Inheritance Quality Scheme Company / Commercial Advice Commercial Property Purchases and Sales Company Leases and Landlord and Tenant Disputes Employment Disputes Divorce and Family Law Accredited Child Care Specialists Personal Injury Claims

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Welfare & Benefits
    • Benefits
    • Housing
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Health and Safety