0131 225 4297
The solicitors specialising in accident compensation in our Borders offices in Peebles and Galashiels have a wealth of experience gathered from handling many high value and legally important claims over the decades. Each week we secure more than £1 million in accident compensation for our clients in the Borders and elsewhere across Scotland; we win around nine out of ten cases we take on. Read more...
Also known as - Thompsons Scotland LLP
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thompsons on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thompsons performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thompsons compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Thompsons.
Angela Ord
Collected on:
This review is for a different branch.
Loved dealing with Suzanne she was very easy to chat with and was good at getting things done would definitely use her if needed in the future.
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Matter Type:
Accident At Work
Darryl
Collected on:
This review is for a different branch.
I can’t thank Shahrez Rashid enough for the outstanding support and professionalism he showed throughout my injury at work claim. From our first conversation, he was understanding, knowledgeable, and genuinely committed to helping me get the outcome I deserved.
Shahrez kept me fully informed at every step, explaining the legal process in simple terms and always making time to answer any questions I had. His calm, confident approach gave me peace of mind during what was a very stressful time.
Thanks to Shahrez’s dedication and expertise, I received a fair and timely settlement that will make a real difference in my recovery. I’m truly grateful for everything he’s done and wouldn’t hesitate to recommend him to anyone needing a solicitor—especially for a personal injury claim.
Exceptional service from start to finish!
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Verified review
This review has been left by a verified client who used Thompsons.
Steven Robinson
Collected on:
This review is for a different branch.
I had surgery after an accident at work , I was advised by my union to talk to Thompsons regarding putting in a claim . I was given professional advice and helped whenever I felt I needed to be . They kept me up to date whenever there was any new information and treated me with respect .
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Car Accident
Amanda
Collected on:
This review is for a different branch.
Suzanne was helpful and kept me updated regularly. She helped to explain things when they were not clear. I’m happy with service provided.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Personal Injury Law
Gavin
Collected on:
This review is for a different branch.
After almost four years since I was seriously assaulted my case finally came to settlement last week.
The time taken was down to my criminal court case constantly being delayed by the other side and therefore delaying my civil case.
Nathalie kept me updated throughout and although sometimes not easy to get an appointment with her, I was very happy with her help and knowledge.
I’m so pleased that this nightmare is over and with the settlement that was reached.
Thank you Nathalie & associates at Thompsons.
A representative from Thompsons responded to this review on 13 May, 2025:
Thank you for sharing your experience, and we’re so sorry you had to endure such a long and difficult process. We're pleased to hear that Nathalie was able to support you throughout and that you felt well-informed and confident in the outcome. We truly admire your patience and resilience, and we’re glad we could help bring this chapter to a close. We'll be sure to pass your kind words on to Nathalie and the wider team.
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Matter Type:
No Win No Fee
j
Collected on:
This review is for a different branch.
I worked with Grant on a case from 2023 - 2025 and found him to be diligent and knowledgeable. These sort of cases don't tend to move quickly so it is important to have confidence in your representation and I always felt that Grant was making progress and acting in my best interest.
A representative from Thompsons responded to this review on 13 May, 2025:
Thank you for taking the time to share your experience. We're so pleased to hear that Grant provided diligent, knowledgeable support throughout the course of your case. We understand how important trust and steady progress are in longer cases, and it's great to know you felt confident and well-represented every step of the way. We'll be sure to pass on your kind feedback to Grant.
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Matter Type:
No Win No Fee
Carol
Collected on:
This review is for a different branch.
I can not thank Emma enough for her support, professionalism and kindness throughout the whole process. I could not have proceeded with my case if it hadn't been for her. She put me at ease and explained everything clearly and I felt I could discuss everything with her without judgement. Thank you very much.
A representative from Thompsons responded to this review on 13 May, 2025:
Thank you so much for your kind words. We’re truly pleased to hear that Emma provided the support, professionalism, and reassurance you needed throughout your case. It’s so important to us that our clients feel heard, understood, and guided every step of the way — and we’re glad Emma was able to offer exactly that. We’ll be sure to pass on your lovely feedback to her.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Workplace Slip and Trip
Linda
Collected on:
This review is for a different branch.
I could not have done this without the support and guidance of Nathalie Axelsson. She was thorough and meticulous in her preparation and presentation of my case, whilst helping me understand each step of the way. She was patient and understanding and worked tirelessly to deliver the best possible outcome in my case. I am grateful for her assistance and would highly recommend her and her organisation.
A representative from Thompsons responded to this review on 13 May, 2025:
Thank you so much for your thoughtful and generous feedback. We're delighted to hear that Nathalie provided such thorough, compassionate, and expert support throughout your case. It means a great deal to us that you felt informed, reassured, and well represented at every stage. We’ll make sure Nathalie sees your kind words — she’ll be honoured to know the positive impact she had.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
No Win No Fee
Liam McNamee
Collected on:
This review is for a different branch.
As this was the first time I had went through the process of a claim I was pretty clueless about it all. However, Jordan was fantastic throughout and made everything clear and straightforward. Couldn’t recommend him enough!
A representative from Thompsons responded to this review on 13 May, 2025:
Thank you for taking the time to share your experience! We’re so pleased to hear that Jordan was able to guide you clearly through the process and make everything feel straightforward. It’s great to know he made a real difference, especially during your first claim. We’ll be sure to pass on your kind words — he’ll really appreciate them!
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Accident and Emergency Claims
David Boston
Collected on:
This review is for a different branch.
Robert Cranston acted with professionalism and confidence and the other members of the team were part of the experience, one of which i had been nervous about but they did all the work and did an excellent job. Fantastic 👏👍
A representative from Thompsons responded to this review on 13 May, 2025:
Thank you so much for your kind words! We're delighted to hear that Robert and the team provided such a positive experience and helped put you at ease throughout the process. Your feedback means a great deal to us, and we’re so pleased everything was handled with the care and professionalism you deserved. We’ll be sure to pass your lovely comments on to Robert and the rest of the team.
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Aimee
Collected on:
Thomsons solicitors was used by my union (unison) when I told them about an incident at work. Nathalie handled my case and quickly managed to handle this. With the workplace this incident was at claiming full responsibility, this was a faster claim. She had mentioned, if I were to reject the offer I was given, I could get more money but since that’s not the reason for this, I went with the original offer.
I can’t thank everyone at Thomsons enough!
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Matter Type:
No Win No Fee
Alan
Collected on:
Joel shaw dealt with my case start to finish. Excellent and extremely professional with every detail. Good outcome with my compensation claim and would highly recommend highly Thank you Thomsons.👍
A representative from Thompsons responded to this review on 17 April, 2025:
Thank you so much for your kind words and recommendation! We’re delighted to hear that Joel provided such excellent and professional support throughout your case, and that you were happy with the outcome of your compensation claim. We really appreciate you taking the time to share your experience — we’ll be sure to pass on your thanks to Joel and the team.
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Antonia
Collected on:
What a waste of time! I have put so much time in to everything they asked me to do even spending money to get to appointments ect to be told that they are no further forward with the 3rd party and wouldn't feel confident going to court after nearly a year of waiting so disappointing
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Monica
Collected on:
I am victim witness the service I received
Thomson solicitors was absolutely shocking .
Personal injury case is at courts . Was told
There was no merit in my case this was
Based without seeing medical evidence
In the case. The case is at the courts if there was no merit in the case this would not be at the court. . I would advise anyone looking personal injury solicitor to
Go to another firm. Service at Thompson
Solicitor was below par ..
You just need read there reviews
Absolutely shocking service trauma victim
Fact
It’s up to judge to decide if there is merit
In case not Thomson solicitors
If I could rate this firm no stars I would
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Stephen
Collected on:
Left me waiting months after sending them pictures emails etc. when they finally got back in touch to tell me they weren't going to do anything, they didn't even know my name. Unless you can make them big bucks with no effort, you're on your own.
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If you live in the Scottish Borders and have suffered a personal injury as a result of someone else's negligence, or you have suffered injury as a result of an accident while in the Scottish Borders, contact Thompsons Solicitors today for information and advice regarding how you may be able to claim compensation for your pain, suffering, expenses and lost earnings. We can quickly ascertain the essential details of your case and help you determine whether it is in your interests to pursue a claim for accident compensation through the solicitors at our Borders offices. We can also help you explore your funding options; with our no win, no fee package guaranteeing you will not a pay a penny if your case is unsuccessful and our assurance that you will receive the maximum compensation possible, with no hidden costs or initial outlay, if your claim has a positive outcome.
Thompsons Solicitors is recognised as the leading personal injury firm in Scotland and is able to attract the very best in personal injury solicitor talent from across Scotland and the wider UK. Our areas of specialism include the following: Spinal injury claims Amputation claims Medical product claims Whiplash claims Asbestos claims Road traffic accident claims Accident at work claims Industrial injury and disease claims Brain injury claims Cycling accident claims
