0131 225 4297
The solicitors specialising in accident compensation in our Borders offices in Peebles and Galashiels have a wealth of experience gathered from handling many high value and legally important claims over the decades. Each week we secure more than £1 million in accident compensation for our clients in the Borders and elsewhere across Scotland; we win around nine out of ten cases we take on. Read more...
Also known as - Thompsons Scotland LLP
Thompsons
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thompsons on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thompsons. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thompsons performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thompsons and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thompsons compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Thompsons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Thompsons.
Emma
Collected on:
This review is for a different branch.
Suzanne has been brilliant from the start of my claim until the end has been really good in keeping in contact with me providing updates. Thanks very much for all your help great service provided.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Repetitive Strain Injury
Kristopher
Collected on:
This review is for a different branch.
Thanks to claire my case went smoothly and everything was explained at every stage of the process.thanks for all your help and efforts in settling my case .
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
No Win No Fee
Stewart
Collected on:
This review is for a different branch.
Great company and very helpful when I asked to be contacted whenever there was a change in circumstances
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
No Win No Fee
Jim
Collected on:
This review is for a different branch.
So professional from day 1 and kept me up to speed all the way through , charges are really fair . Claire , Bruce , Harriet and all the team were top notch .
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Personal Injury Law
George Swift
Collected on:
This review is for a different branch.
Very professional, polite and nicely spoken and made me feel at ease, as this was a nervous situation for me. There were no complications at all. I thought Suzanne done a great job from start to finish. Thank you.
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Matter Type:
Accident At Work
Stewart
Collected on:
This review is for a different branch.
Following an industrial accident, I sought the advice of Thompsons solicitors, who assigned Shahrez Rashid to my case. The legal representation I received was first-class and my claim was settled quickly as a result. Shahrez and his colleagues were in regular contact with me and made all arrangements regarding my claim, I cannot recommend them highly enough, fantastic job, thank you!
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Road Traffic Accident
Brenden mcgee
Collected on:
This review is for a different branch.
Thomson lawyers very nice and understood my situation
A representative from Thompsons responded to this review on 01 April, 2025:
Thank you for your kind review! We're so pleased to hear you had a positive experience with Jordan and the team. Understanding and supporting our clients through difficult times is always our top priority. Wishing you all the best in your continued recovery.
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Matter Type:
No Win No Fee
Robert
Collected on:
This review is for a different branch.
Thompsons took over my case after being with another solicitor.
They took my case on and made me feel reassured at proceeding.
Joel Shaw was the first one I spoke to at Thompsons and was the one I stayed with all the way through my case.I found every step was explained to me in a way I could understand, found the whole process with Joel very professional and thorough and to the point. Can't recomend this company enough very professional and patient as well as experienced in what they do, highly recomend
A representative from Thompsons responded to this review on 01 April, 2025:
Thank you so much for your thoughtful review. We're delighted to hear that Joel and the team were able to provide the support, clarity, and professionalism you needed throughout your case. Taking over from another solicitor can feel daunting, so we’re especially pleased you felt reassured and well cared for every step of the way. Your recommendation means a lot to us!
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
No Win No Fee
Anonymous
Collected on:
This review is for a different branch.
Had no issues at all.. Susanne is really nice and easy to speak to.
A representative from Thompsons responded to this review on 01 April, 2025:
Thank you for your kind words! We're so pleased to hear that you had a smooth experience and found Susanne pleasant and easy to talk to. We’ll be sure to pass on your lovely feedback to her.
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Verified review
This review has been left by a verified client who used Thompsons.
Matter Type:
Road Traffic Accident
Andrea Reilly
Collected on:
This review is for a different branch.
Lauren was amazing and kept me informed every step of the way.
My accident had taken place quite a while before so trying to remember some of the details was difficult but Lauren was so patient and understanding and I am very grateful to her for all her help.
A representative from Thompsons responded to this review on 01 April, 2025:
Thank you so much for your kind review. I’m really pleased to hear that Lauren was able to support you with such care and professionalism throughout your case. I’ll be sure to pass on your lovely feedback—she’ll really appreciate it. We’re grateful you put your trust in us and wish you all the very best moving forward.
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Matter Type:
No Win No Fee
Alan
Collected on:
Joel shaw dealt with my case start to finish. Excellent and extremely professional with every detail. Good outcome with my compensation claim and would highly recommend highly Thank you Thomsons.👍
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Antonia
Collected on:
What a waste of time! I have put so much time in to everything they asked me to do even spending money to get to appointments ect to be told that they are no further forward with the 3rd party and wouldn't feel confident going to court after nearly a year of waiting so disappointing
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Monica
Collected on:
I am victim witness the service I received
Thomson solicitors was absolutely shocking .
Personal injury case is at courts . Was told
There was no merit in my case this was
Based without seeing medical evidence
In the case. The case is at the courts if there was no merit in the case this would not be at the court. . I would advise anyone looking personal injury solicitor to
Go to another firm. Service at Thompson
Solicitor was below par ..
You just need read there reviews
Absolutely shocking service trauma victim
Fact
It’s up to judge to decide if there is merit
In case not Thomson solicitors
If I could rate this firm no stars I would
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Stephen
Collected on:
Left me waiting months after sending them pictures emails etc. when they finally got back in touch to tell me they weren't going to do anything, they didn't even know my name. Unless you can make them big bucks with no effort, you're on your own.
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SPATIUM
Collected on:
These scammers are calling me twice a day even though I did never had anything to do with this company!
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If you live in the Scottish Borders and have suffered a personal injury as a result of someone else's negligence, or you have suffered injury as a result of an accident while in the Scottish Borders, contact Thompsons Solicitors today for information and advice regarding how you may be able to claim compensation for your pain, suffering, expenses and lost earnings. We can quickly ascertain the essential details of your case and help you determine whether it is in your interests to pursue a claim for accident compensation through the solicitors at our Borders offices. We can also help you explore your funding options; with our no win, no fee package guaranteeing you will not a pay a penny if your case is unsuccessful and our assurance that you will receive the maximum compensation possible, with no hidden costs or initial outlay, if your claim has a positive outcome.
Thompsons Solicitors is recognised as the leading personal injury firm in Scotland and is able to attract the very best in personal injury solicitor talent from across Scotland and the wider UK. Our areas of specialism include the following: Spinal injury claims Amputation claims Medical product claims Whiplash claims Asbestos claims Road traffic accident claims Accident at work claims Industrial injury and disease claims Brain injury claims Cycling accident claims
