01284 755771
At Rudlings Solicitors, we do not only strive to do things right but to do the right thing. When you become a client, we promise to: - Provide you with the highest standards of client service - Be open, approachable and friendly - Treat you with respect and dignity at all times - Work with you to achieve the best outcome for you - Provide you with advice that is practical and clear - Ensure that quality is at the forefront of everything we do for you - Ensure that our fees are transparent, with no hidden surprises We have 4 offices across East Anglia – Bury St Edmunds, Brandon, Thetford and Norwich. Read more...
Rudlings Solicitors LLP
have 3 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Rudlings Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Rudlings Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Rudlings Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Rudlings Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Rudlings Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Rudlings Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Rudlings Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Rudlings LLP.
Emma
Collected on:
Janine was really good - despite many delays in the chain she was proactive when she needed to be, kept us up to date with developments and everything was very clear and well explained.
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Verified review
This review has been left by a verified client who used Rudlings LLP.
Anonymous
Collected on:
Excellent service. Prompt replies. Clear advice.
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Verified review
This review has been left by a verified client who used Rudlings LLP.
Matter Type:
Residential Conveyancing
Keith
Collected on:
Conveyancing needed to done to a set timescale and this was achieved with little fuss by paralegal Janine Sadler. After appointment I had no contact with the named solicitor but this was fine.
I would have rated the service at 5 out of 5 had it not been for two things:
The firm doesn’t not have a credit/debit card facility for making small payments on a client’s behalf (in my case a £3 payment to the local authority for a tree preservation order document).
I completed the online appointment document indicating that I would pay estate agent fees. Despite this the payment was made by Rudlings.
Neither of these were a particular problem and without them I’d have given the service 5 stars.
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This review has been left by a verified client who used Rudlings LLP.
Stephen
Collected on:
Found online form filling intrusive asking for details of income when no mortgage was required and evidence of ability to meet costs had been provided .
Claire was pleasant to deal with and responsive to queries regarding charges on quote which didn’t apply and cost of an indemnity policy which needed to be charged to our vendor. We understood that lack of responses from vendors solicitor was frustrating for Claire and not something she could overcome but we knew that she was pursuing answers on our behalf.
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This review has been left by a verified client who used Rudlings LLP.
Tahmina
Collected on:
amazing people. very prompt and quick response to quarries, even during out of office hours. All I can say the whole process was made very easy, everything was kept simple and to the point. Well done to the whole team.
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This review has been left by a verified client who used Rudlings LLP.
Gauhar
Collected on:
Very good communication. Excellent handling of the case. Always helpful and supportive.
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This review has been left by a verified client who used Rudlings LLP.
Marie
Collected on:
Excellent service. Clear advice, kept us informed at all times. Went above and beyond.
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This review has been left by a verified client who used Rudlings LLP.
Paula
Collected on:
I found Claire very approachable, helpful and she even called me when things were not right.
She really put my mind at ease and explained things to me in a way I understood - nothing was too much trouble.
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This review has been left by a verified client who used Rudlings LLP.
Marie
Collected on:
Shazad was excellent throughout the whole process. Super quick and super helpful. And was very obliging when asked to supply an extra few pieces of information on other matters, providing a quick response. Thank you!
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This review has been left by a verified client who used Rudlings LLP.
Samantha
Collected on:
Working in the property sector I deal with different solicitors day in and day out, which can be a painful part of the job. However, Rudlings have always provided a pain free process by providing outstanding communication, clear advice and in general are just a breeze to work with.
I have now had the pleasure of instructing them to act for my own purchase. As always, Shazad and Ellen kept me updated throughout the entire process and proactively chased the sellers solicitor to move the process along as smoothly / quickly as possible.
I trust this firm enough to recommend them to my own family, friends and clients. Thank you, Shazad & Ellen once again!
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Matter Type:
Residential Conveyancing
Benjamin
Collected on:
Jamie and the team at Rudlings did a fantastic job making our move as painless as possible. The quiet professionalism with personal contact made us feel very reassured throughout the process. Jamie gave us regular updates and sound advice highlighting areas we needed to consider and explain what he felt was important and what was not.
I would thoroughly recommend anyone dealing with property transactions to contact Rudlings and use them.
A representative from Rudlings Solicitors LLP responded to this review on 15 March, 2021:
Good afternoon Benjamin, Thank you for the kind words! We are delighted that you were happy with the service. Kind regards Rudlings Wakelam
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Stuart
Collected on:
We were very pleased with the way our house sale was efficiently and professionally dealt with, very good.
A representative from Rudlings Solicitors LLP responded to this review on 04 March, 2021:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Jonno
Collected on:
Jamie dealt with our house sale and purchase with efficiency and professionalism. He responded to all of our questions very quickly with great detail making the transaction run very smoothly. He also had a good relationship with both estate agents which really helped with the progress. Thank you very much for all of your hard work in making this happen.
A representative from Rudlings Solicitors LLP responded to this review on 21 December, 2020:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Oli
Collected on:
Excellent services here from the conveyancing team, particularly Jamie Robinson. I have worked with multiple conveyancing solicitors and these guys are by far the best I have used. Very responsive and proactive in working. At no point did I need to chase or follow up and felt I could let them get on with the deal knowing it would complete in a timely manor. Great work. 10/10. Recommended.
A representative from Rudlings Solicitors LLP responded to this review on 30 November, 2020:
Oli, thanks for the positive feedback. Please pass along your positive comments to anyone else that you think Jamie and the team can help.
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Matter Type:
Residential Conveyancing
Matko
Collected on:
Jamie Robinson was fantastic, responsive, efficient and we would thoroughly recommend this firm.
A representative from Rudlings Solicitors LLP responded to this review on 25 November, 2020:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Oliver Fordham
Collected on:
A really great experience on using this company for the sale and purchase of both houses. Was kept in the loop the whole way and extremely professional and fast! No constant nagging/pushing to complete like I had to with previous solicitors. Please pass my thanks personally to Jason S for his great work. A real asset to your company! 10/10 :)
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Richard Kemp
Collected on:
Always great service, usually at the most stressful times. Highly recommended.
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Matter Type:
Residential Conveyancing
Izzy Allen
Collected on:
I used Rudlings Wakelam for the my first property purchase. They were fantastic from start to finish. Every stage of the process I was kept informed and up to date.
I am now using them for a purchase on my second home.
Highly recommend!
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Paul Smith
Collected on:
Ms Victoria Josif (Partner) was investigated; and found wanting, by the Legal Ombudsman following my complaint for – 1. Disclosure of confidential information to a colleague. 2. Providing a client with inaccurate information on three occasions. 3. Failure to progress a request in a timely manner. 4. Poor communications. For these failing the Legal Ombudsman recommended the firm pay compensation. The recommended compensation was increased for failing to respond to the complaint made on 29 Mar 18. A response to my complaint was received from Stephen McGrath (Partner) on 19 Sep 18, but only after a letter was sent to the firm on 14 Sep 18 by the Legal Ombudsman asking why they had not responded. I would not recommend the services of Rudlings Wakelam, especially as the three people involved in the complaint were the three partners!
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John Rutland
Collected on:
John Rutland recommends Rudlings Wakelam Solicitors.
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We have 6 partners, 40 other solicitors and support staff and offer a broad portfolio of services to our clients, whether they are individuals, businesses or organisations. We have a reputation for being a friendly, approachable and forward thinking practice that truly does provide advice through every aspect of your life.
