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How Thornton Jones Solicitors Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thornton Jones Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thornton Jones Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 4%
Overpriced 0%
About Right 95%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thornton Jones Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thornton Jones Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thornton Jones Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thornton Jones Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Thornton Jones Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    543
  • Very Good

    15
  • Average

    2
  • Poor

    0
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Colin Wood

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Colin Wood

June 28, 2025

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Collected on:

Probate Grant and new will required.

I've just posted my experience of Thornton Jones Solicitors in another review so please accept this copy rather than me starting over.

Sadly my wonderful wife of 48 years passed away in March this year 2025. The bank required probate grant in order to close and transfer funds so I needed a very reliable solicitor but not in Huddersfield Town center where car drivers are unwelcome.

Browsing the Internet Thornton Jones solicitors in Ossett looked ideal; not far away and easy access with a cheap car park a minutes walk away from the office.

I contacted Thornton Jones and an appointment was quickly made with Yasmin Walker. The meeting was a tearful time for me but Yasmin was incredibly kind and supportive taking me slowly step by step explaining in great detail what was involved regarding probate grant; so many questions were asked and lots of form filling by Yasmin.

Yasmin is a very friendly and empathic lady who is so very professional, I couldn't have selected a better solicitor and I was so pleased to get probate grant under way. I expected a long wait but I was amazed by how rapid Yasmin was in obtaining the probate grant; Yasmin had sent me draft copy of the paperwork involved with costs involved which I fully accepted. Yasmin had explained these days probate grant application is now done electronically greatly speeding up the process but I was still amazed by how fast Yasmin worked.

I can't praise or recommend Yasmin high enough and being so impressed I got to know both Yasmin and her friendly receptionist Ellie a lot more because I wanted a new will drawing up.

I thought my will would be a simple one being totally on my own without dependants but it quickly became extremely complicated due to legalities involved including possible inheritance tax when I pass away; emails; phone calls from Ellie and more meetings with Yasmin followed as we went through the process. All during this Yasmin explained everything in simple terms for me to understand; costs to me were clearly explained including a special document I requested in order to prevent certain third parties contesting my will which increased the cost quite a bit; but well worth it for my peace of mind.

The cost involved for both probate grant; my will and the special document was expensive but I think possibly average for this kind of work by any solicitor; it was well worth it knowing everything was done so professionally and with urgency not dragging on.

Yesterday 27th June I again visited Yasmin to sign and have witnessed my will closing this chapter in my life. I asked Yasmin if Thornton Jones could sort out my obligations regarding the income tax office; Yasmin highly recommended a lady chartered accountant whom I'm looking forward to meeting in the near future.

I've gone on at length because I'm absolutely delighted with both Yasmin and Ellie who looked after me so well during this darkest period of my life; thank you both so much and if ever I need a solicitor in future Thornton Jones will be my choice.

Kindest regards, Colin.

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James Mulcahy

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

James Mulcahy

April 15, 2025

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Great service from Pauline

Pauline has been fantastic throughout the entire purchasing process. She was very efficient in achieving a quick completion and provided great communication, keeping us informed at all stages. We look forward to working with Pauline and Thornton Jones in the future

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Lorraine Ramsden

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This review has been left by a verified client who used Thornton Jones Solicitors.

Lorraine Ramsden

November 20, 2023

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New wills

Very professional and everything was explained to us very clearly , I wouldn’t hesitate to use Thornton Jones again if the need arises.

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Christine Sykes

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This review has been left by a verified client who used Thornton Jones Solicitors.

Christine Sykes

October 18, 2023

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Excellent!

Could not have had better service, Amanda is amazing, down to earth and a pleasure to meet. The whole process was straight forward and uncomplicated.

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Anonymous

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Matter Type:

Residential Conveyancing

Anonymous

May 16, 2023

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Easiest Home Conveyancing Ever

We recently used Thornton Jones Solicitors for the Conveyancing of our home. They were professional and totally approachable throughout. They replied quickly to any questions we had and responded to callbacks with speed. I would definitely recommend them in the future.

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Anonymous

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Matter Type:

Residential Conveyancing

Anonymous

May 05, 2023

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Excellent service

We have dealt with Thornton Jones a few times and always find them to be efficient and helpful

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Anonymous

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Matter Type:

Residential Conveyancing

Anonymous

April 16, 2023

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Review for Alison Jewell

Alison helped me to complete on two properties on one day, she was efficient and easy to communicate with.She would return all calls on the same day quickly and when she had to go on leave she would make sure everything was in place whilst away from her desk
I would recommend her to support in any future house moves

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Rebecca

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Matter Type:

Residential Conveyancing

Rebecca

April 03, 2023

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House sale and purchase

This is the second time we have used Thornton Jones solicitors for buying a house. The whole process was stress free, the new online portal is great for keeping track of the progress of your sale and purchase. Alison was so friendly and kept us up to date throughout the whole process. Would definitely recommend!

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Rebecca Donnelly

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Matter Type:

Residential Conveyancing

Rebecca Donnelly

March 13, 2023

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House sale and purchase

I had an extremely positive experience both selling and buying my house. Alison was fantastic throughout, any queries I had along the way, she was more than happy to help. I would highly recommend, Alison made what always is a pretty stressful time, that little bit less stressful. Thank you!

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Reviews collected from

Colin

Colin

June 28, 2025

Report to admin

Collected on:

Colin

Sadly my wonderful wife of 48 years passed away in March this year 2025. The bank required probate grant in order to close and transfer funds so I needed a very reliable solicitor but not in Huddersfield Town center where car drivers are unwelcome.

Browsing the Internet Thornton Jones solicitors in Ossett looked ideal; not far away and easy access with a cheap car park a minutes walk away from the office.

I contacted Thornton Jones and an appointment was quickly made with Yasmin Walker. The meeting was a tearful time for me but Yasmin was incredibly kind and supportive taking me slowly step by step explaining in great detail what was involved regarding probate grant; so many questions were asked and lots of form filling by Yasmin.

Yasmin is a very friendly and empathic lady who is so very professional, I couldn't have selected a better solicitor and I was so pleased to get probate grant under way. I expected a long wait but I was amazed by how rapid Yasmin was in obtaining the probate grant; Yasmin had sent me draft copy of the paperwork involved with costs involved which I fully accepted. Yasmin had explained these days probate grant application is now done electronically greatly speeding up the process but I was still amazed by how fast Yasmin worked.

I can't praise or recommend Yasmin high enough and being so impressed I got to know both Yasmin and her friendly receptionist Ellie a lot more because I wanted a new will drawing up.

I thought my will would be a simple one being totally on my own without dependants but it quickly became extremely complicated due to legalities involved including possible inheritance tax when I pass away; emails; phone calls from Ellie and more meetings with Yasmin followed as we went through the process. All during this Yasmin explained everything in simple terms for me to understand; costs to me were clearly explained including a special document I requested in order to prevent certain third parties contesting my will which increased the cost quite a bit; but well worth it for my peace of mind.

The cost involved for both probate grant; my will and the special document was expensive but I think possibly average for this kind of work by any solicitor; it was well worth it knowing everything was done so professionally and with urgency not dragging on.

Yesterday 27th June I again visited Yasmin to sign and have witnessed my will closing this chapter in my life. I asked Yasmin if Thornton Jones could sort out my obligations regarding the income tax office; Yasmin highly recommended a lady chartered accountant who I'm looking forward to meeting in the near future.

I've gone on at length because I'm absolutely delighted with both Yasmin and Ellie who looked after me so well during this darkest period of my life; thank you both so much and if ever I need a solicitor in future Thornton Jones will be my choice.

Kindest regards, Colin.

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Janet

Janet

March 20, 2025

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Janet

Gave me Terrific service. Really impressed

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sayed

sayed

February 18, 2025

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sayed

Highly recommend place for solution of legal cases.
I have just visited Thornton Jones Solicitors-Ossett.What an amazing team and very very professional. I got signed my Statutory Declaration form by Yasmin Walker and God bless her the most professional solicitor I have met today in my life and what professional service they provide with very low fee.

Great Reception and highly professional customer service. Thanks to Elizabeth for such a wonderful assistance booking my appointment.
Thank you so much. Thornton Jones Solicitors are the best in UK.

My respect to you All.

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Chris

Chris

June 28, 2025

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Chris

Worked with Sam Kelly & the team for a number years now, and would highly recommended.

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Sophie

Sophie

June 27, 2025

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Collected on:

Sophie

⭐⭐⭐⭐⭐
As a local mortgage advisor, I’ve had the pleasure of working with Thornton Jones Solicitors on several occasions, and I can confidently say they are fantastic to work with. The team is friendly, efficient, and always quick to respond to any queries – which makes a big difference during the homebuying process. I regularly recommend them to my clients and always appreciate how smoothly things run when they're involved. Looking forward to working together again in the future!

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Thornton Jones Solicitors are accredited by

accreditation
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About this branch

Description

We believe that supporting and engaging with our people, whether they be our team members, our business associates, and indeed our clients, should be at the heart of what we do. The essence of our company culture is to ensure that everyone feels valued. We have high expectations so that we can be a firm full of happy and fulfilled people who produce a high standard of work and maintain an exceptional client service. We have a set of core values and behaviours which every member of our team follows, from our newest team members to our most experienced employees, to ensure our culture remains positive and professional and our employees can flourish in their careers. These values are used throughout everyone’s journey with Thornton Jones. From interviews through to inductions, from team meetings to our one-to-ones, and in our daily lives. This helps us to ensure that our true values-based culture can thrive.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Child Access
    • Child Arrangements Following Divorce
    • Child Law
    • Child Maintenance
    • Child contact
    • Children
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce Mediation
    • Family Mediation
    • Family law
    • Fixed Fee Divorce
    • Grandparents' Rights
    • Lasting power of attorney
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Declarations of trusts
    • Investment and buy to let properties
    • Leasehold properties
    • New home purchases and sales
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills
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