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How Thornton Jones Solicitors Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Thornton Jones Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thornton Jones Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 3%
About Right 95%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thornton Jones Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Thornton Jones Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Thornton Jones Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Thornton Jones Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Thornton Jones Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    569
  • Very Good

    15
  • Average

    2
  • Poor

    0
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Anonymous

July 23, 2025

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Collected on:

Purchase

Very professional and informative throughout the transaction.

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Lucy Pimblott

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This review has been left by a verified client who used Thornton Jones Solicitors.

Lucy Pimblott

July 20, 2025

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Collected on:

Excellent communication and support on a commercial property purchase

Thank you Geraldine for all your help, support and guidance on the purchase of our first commercial property, we really do appreciate everything you have done for us.
By keeping us informed and responding to every email I sent throughout what ended up being a much longer process than anyone expected, we felt extremely supported and as though we had the best team on our side.
We will be recommending you.

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Lucy Pimblott

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Lucy Pimblott

July 20, 2025

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Excellent communication and support throughout the process

Thank you Geraldine for all your support and your excellent communication throughout what ended up being quite a stressful commercial property purchase. Your calm nature and responsiveness made all the difference to us.

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Lucy Pimblott

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This review has been left by a verified client who used Thornton Jones Solicitors.

Lucy Pimblott

July 20, 2025

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Highly recommend Stuart and his team

Stuart Knox acted on our behalf in the purchase of a commercial property. I would highly recommend him and his team.
He displayed in-depth knowledge of not only commercial property law but the specific geography and aspects to take into account.
Stuart understood how important this project is to us as a family and I always felt that he had our best interests at heart, not just as a commercial client but as someone who cares about what his clients are aiming to achieve which was brilliant.
Thanks Stuart, we couldn't have done it without you.
We will of course be recommending you to anyone who asks us who we used to buy a bank!

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Clare Manuel

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Clare Manuel

July 17, 2025

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Great experience

We have been so impressed by the service we received in connection with a loan agreement: helpful and practical advice; speedy responses; and great value for money. I’ve already recommended you to someone else for a conveyancing matter!

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Clare Manuel

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Clare Manuel

July 17, 2025

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Excellent service

We have been so impressed by the service we received in connection with a loan agreement: helpful and practical advice; speedy responses; and great value for money. I’ve already recommended you to someone else for a conveyancing matter!

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m

Matter Type:

Residential Conveyancing

m

July 10, 2025

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Collected on:

Great service

Jessica and her team at Thornton Jones Wakefield were very helpful and always communicated timely. We felt very looked after and always responded to our questions and requests. We would highly recommend them

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Sarah Hopkinson

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This review has been left by a verified client who used Thornton Jones Solicitors.

Matter Type:

Wills

Sarah Hopkinson

June 23, 2025

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Outstanding as ever

Making a will can be a challenging experience but not when being guided through the process by Liz Fyfe. Professional, informed, empathetic and efficient are just some of the words to describe the experience. Liz is impressive and outstanding in everyway - can highly recommend!

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Jacqueline Fleetwood

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Matter Type:

Residential Conveyancing

Jacqueline Fleetwood

June 10, 2025

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Moving house

Thornton jones dealt with the legal aspect of both selling and buying my new home.From the beginning they where clear with what I would be expected to pay and also both their and my obligations in the whole process.
My questions were answered quickly and politely with professionalism at all times even when some of the questions where silly.Rachelle and Alison made a really stressful time run smoothly.I would use the firm again and would recommend.

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Jason Howell

Verified review

This review has been left by a verified client who used Thornton Jones Solicitors.

Matter Type:

Commercial Leases

Jason Howell

June 09, 2025

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Collected on:

New Lease

I recently had to have a new lease drawn up, and received excellent service from Geraldine and the team, would highly recommend using them.

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Reviews collected from

Ak

Ak

July 28, 2025

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Collected on:

A client

Provided me with a very valuable and knowledgeable service.

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Lucy

Lucy

July 20, 2025

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Collected on:

Lucy

Highly recommend contacting Thornton Jones for your commercial property needs. I can't thank them enough for their attention to detail, their speed of response to me as their client and the efficiaency getting things sorted for us.
It wasn't an easy purchase, there were quite a few challenges along the way but Stuart and Geraldine were extremely knowledgable, supportive and responsive, I really felt as though they were on our side as their clients.
Thank you, we will be recommending you when people asked who we used.
Lucy

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Nicki

Nicki

July 15, 2025

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Nicki

We can’t thank Shelley Wales from Thornton Jones Solicitors highly enough for the expert negotiating she did for us throughout my daughter’s legal separation. Shelley was speedy and efficient with communications and utterly professional, her written legal wordings were concise and on point and her advice was always legally grounded. She lead us through the process with compassion and understanding and we eventually reached a fair result. We highly recommend Shelley, Emma, Claire ( from Garforth) and her team to anyone going through a difficult financial break up and separation.

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Jebaramya

Matter Type:

Residential Conveyancing

Jebaramya

June 27, 2025

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Jebaramya

We used Thornton Jones solicitors for buying our first home. Alison and Rachele were so helpful. They responded to all our enquiries immediately. Alison is so knowledgeable and always supported us throughout our journey. The whole team was fabulous and with no doubt we would definitely choose them again .

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Lucy

Matter Type:

Residential Conveyancing

Lucy

June 20, 2025

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Lucy

I used Thorton Jones to sell and buy my house. Claire and Holly were amazing! They made, what can be a stressful experience, as smooth as possible. They were approachable and allowed me to ask questions without me feeling silly. They were clear and straight forward. Would 1000% recommend. I am a very happy customer 😄

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Thornton Jones Solicitors are accredited by

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About this branch

Description

We believe that supporting and engaging with our people, whether they be our team members, our business associates, and indeed our clients, should be at the heart of what we do. The essence of our company culture is to ensure that everyone feels valued. We have high expectations so that we can be a firm full of happy and fulfilled people who produce a high standard of work and maintain an exceptional client service. We have a set of core values and behaviours which every member of our team follows, from our newest team members to our most experienced employees, to ensure our culture remains positive and professional and our employees can flourish in their careers. These values are used throughout everyone’s journey with Thornton Jones. From interviews through to inductions, from team meetings to our one-to-ones, and in our daily lives. This helps us to ensure that our true values-based culture can thrive.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Child Access
    • Child Arrangements Following Divorce
    • Child Law
    • Child Maintenance
    • Child contact
    • Children
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce Mediation
    • Family Mediation
    • Family law
    • Fixed Fee Divorce
    • Grandparents' Rights
    • Lasting power of attorney
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Declarations of trusts
    • Investment and buy to let properties
    • Leasehold properties
    • New home purchases and sales
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills
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