01204 399299
From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid. Read more...
Also known as - Russell & Russell
Russell & Russell Solicitors LLP
have 7 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Russell & Russell Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russell & Russell Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Russell & Russell Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Russell & Russell Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Courtney
Collected on:
Would recommend, been outstanding through out and great communication
A representative from Russell & Russell Solicitors LLP responded to this review on 23 July, 2025:
Thank you for your kind feedback, Courtney. We're glad you found our service outstanding and communication strong – much appreciated!
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This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Anthony Thomas
Collected on:
Great advice given and very pleasant. They made the process much easier and helped come to a good solution
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This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Paul
Collected on:
Stephen was great from start to finish. He was very efficient with time and was clear on what I needed to gather.
He then represented me extremely well in court, with the magistrate even commenting on how thoroughly and clearly the case had been presented. I could not recommend Stephen enough.
It is also worth saying that he was recommended to me by 2 different barristers chambers
A representative from Russell & Russell Solicitors LLP responded to this review on 11 July, 2025:
Thank you for your fantastic feedback, Paul. We're glad Stephen provided clear, efficient support and strong representation. Your recommendation means a lot.
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This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Tawfiqul
Collected on:
super quick. very educated solicitor knew exactly what he was talking about and super helpful.
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This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Michael
Collected on:
Extremely professional and helpful, straight talking and provide clear information and guidance
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This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Steven
Collected on:
There with every need. Well spoke on point and knew the system
A representative from Russell & Russell Solicitors LLP responded to this review on 19 June, 2025:
Dear Steven, Thank you for your kind words. We're glad the team were there for you and provided clear, knowledgeable support throughout. Best regards, Russell & Russell Solicitors
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Verified review
This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Matter Type:
Assault
Charly Standish
Collected on:
Very grateful that this firm was by my side, both Richard & Ella were excellent, gave firm, knowledgeable advice, and also presented my case to the court flawlessly.
I would definitely recommend and use again.
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This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Sharon
Collected on:
Were very informed, helpful and calm in a stressful situation
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Chloe
Collected on:
5 stars giving was a smooth fast sell, would highly recommend and use again. Zoe and her team were very hands on.
A representative from Russell & Russell Solicitors LLP responded to this review on 25 April, 2025:
Thank you for your wonderful review, Chloe. We're glad to hear that Zoe and the team made your selling experience smooth and fast. We look forward to working with you again!
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Verified review
This review has been left by a verified client who used Russell & Russell Solicitors LLP.
Matter Type:
Assault
Theo OLAN.
Collected on:
I’m really appreciate Lawyer Abi, the solicitor representing me in the police station. She’s good and well spoken with full of experience. Thank you ABI….. wishing you best of luck.
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Imran
Collected on:
Had dealings with them few times..these are by far the worse solicitors absolutely shocking how slow they are ..madr my life hell..dont even want to speak about the arrogance!! I would honestly suggest nobody use these guys
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Nadia
Collected on:
I'd like to give a huge thank you to Janine, Victoria and Claire for their tremendous work on the sale/purchase of our new property. @Janine, what a woman and what a truly fabulous solicitor.
What's been the most hair pulling house purchase I've had yet (at no fault of Russell's) Janine got us through.
Her service was phenomenal throughout.
She carried half of the chains solicitors on her back and her communication was an absolute 10/10. Hands down the best solicitor I've come across. 1 Million percent will use Russell's in the future and I'll forever be recommending them.
Big thanks Janine, you deserve a month's break in the Caribbean after the past few months. 😂😘
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A
Collected on:
Set of wet wipes, lazy & full of excuses
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Robbie
Collected on:
A truly dismal experience. The service was consistently slow, reactive, and disorganised — exactly why conveyancing in this country has such a poor reputation.
The original solicitor handling my sale frequently went on leave without notifying us, leaving us with no way to progress the transaction or even get basic updates. We were left in the dark repeatedly, and despite the file being with them for over six months, we faced more than a month of avoidable delays at the point of exchange.
She eventually gave just two days' notice that she was leaving the firm entirely — and the transition to her replacement brought no improvement. The same delays, poor communication, and lack of urgency continued.
Even after raising a complaint (which was partially upheld), nothing changed. I had to chase at every step and felt like I was pushing water uphill the whole way.
It’s absolutely true — a solicitor can make or break a transaction. This firm very nearly broke mine. I chose them based on positive reviews, but in my experience, they were completely unfit for purpose. Avoid at all costs.
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Alok
Collected on:
DO NOT USE THESE GUYS! Reporting them to the SRA! My remortgage has been messed up by these guys 2 times and I am still chasing them endlessly to do their jobs! They are so inefficient, ChatGPT would do a better job than the kids that these guys employ! Behaviour by firms like this makes me realise that I won't shed a tear when most of these jobs are replaced by AI because humans like these are incapable of doing a simple task!
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Our offices are based in Bolton, Chester, Atherton, Farnworth, Horwich, Middleton and Bury. We have a number of specialist accreditations across each practice area and operate to the Law Society’s legal practice quality marks, Lexcel, Conveyancing Quality Scheme (CQS) and Will & Inheritance Quality Scheme (WIQS).
