Russell & Russell Solicitors LLP

0161 653 6200

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid. Read more...

Also known as - Russell & Russell

Address
Colmar House
Middleton Gardens
Middleton
Greater Manchester
M24 4DB
0161 653 6200
www.russellrussell.co.uk

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Accreditations

Other locations

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Available lawyers at Russell & Russell Solicitors LLP

Daniel Dickinson

4.9 out of 5

(30)

Chartered Legal Executive (FCILEx)

Inaam Haq

Jane Penman

Nicola Bray

Elizabeth Groom

Karen Molyneux

Wills and Probate Paralegal

Casey Ashton

David Kitchen

Ian Robinson

Jilal Mahmood

Catherine Egan

Fee Earner (non-solicitor)

Ella Chorlton

Jamie Brooks

Jean Flanagan

Natasha Cairns

Paralegal (non-solicitor)

How Russell & Russell Solicitors LLP Compares

Value for money

This firm - 95%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Russell & Russell Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russell & Russell Solicitors LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 1%

About Right 98%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 96%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Russell & Russell Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%

No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 31

99th / 4527

Company & Commercial

1st / 20

120th / 4303

Housing & Property

1st / 4

262nd / 4220

Family Law

1st / 28

147th / 3827

Wills, Trusts & Probate

1st / 23

15th / 3472

Commercial Property

1st / 17

158th / 3278

Regulations

1st / 10

29th / 2517

Personal Injury

1st / 28

21st / 2351

Crime/ Criminal Defence

1st / 14

20th / 2090

Clinical Negligence

1st / 11

46th / 937

Welfare & Benefits

1st / 6

35th / 813

Charities

1st / 4

21st / 562

Driving offences

1st / 2

32nd / 380

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

1324
Very Good

97
Average

17
Poor

10
Awful

67

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Craig

May 27, 2025

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Stress free

At a very stressful time when our mother had had a your firm helped us sort our both health and financial POA. Something we had been putting off because it really did seem quite complicated - you made it easy

Lawyer named in this review:
Gurjeet Kaur

Gurjeet Kaur

A representative from Russell & Russell Solicitors LLP responded to this review on 29 May, 2025:

Thank you for sharing your experience, Craig. We're glad we could support you during such a stressful time and make the health and financial POA process easier to manage. It’s important to us to help simplify things when they feel complicated. If you ever need further assistance, we're here to help.

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Gareth bagnall

May 27, 2025

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Brilliant

Had an accident at work and russell & russell where Brilliant from start to finish

A representative from Russell & Russell Solicitors LLP responded to this review on 28 May, 2025:

Thank you for your kind feedback, Gareth. We're so pleased to hear you felt well supported throughout your case.

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Claire

May 09, 2025

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Brilliant, helpful service

Daniel has been brilliant from start to finish. Friendly, helpful, knowledgeable and kept me updated throughout. Thank you so much!

Lawyer named in this review:
Daniel Dickinson

Daniel Dickinson

A representative from Russell & Russell Solicitors LLP responded to this review on 12 May, 2025:

Thank you for your kind words, Claire. We're glad Daniel could provide such great service and keep you informed throughout.

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Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Mary

May 08, 2025

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Excellent service

I can't speak highly enough to say how thoroughly impressed I was with the excellent service at Russell and Russell.
From walking through the door and greeted by the very helpful receptionist, followed by the solicitor, Nicola Bray, who I immediately felt confident with I knew I was in good hands.

Lawyer named in this review:
Nicola Bray

Nicola Bray

A representative from Russell & Russell Solicitors LLP responded to this review on 12 May, 2025:

Thank you for your kind words, Mary. We're delighted to hear that Nicola and the team at Russell and Russell provided you with such a positive experience.

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Wills, Trusts & Probate

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Matter Type:

Wills

Peter

May 06, 2025

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Wills and Probate

Would definitely recommend this solicitor again and to anyone who would need any solicitor in the furture

Lawyer named in this review:
Gurjeet Kaur

Gurjeet Kaur

A representative from Russell & Russell Solicitors LLP responded to this review on 08 May, 2025:

Hi Peter. Thank you so much for your wonderful feedback! We’re thrilled to hear that you would recommend us and that we could meet your needs. It’s always our priority to provide excellent service, and we’re grateful for your trust. If you ever need assistance in the future, we’ll be here to help!

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Wills, Trusts & Probate

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Matter Type:

Wills

Caroline

May 06, 2025

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Easy process, handled efficiently by Gee Kaur

From start to finish the experience of the process was easy, straightforward. Russell and Russell were professional but also not intimidating. The right balance of expertise and professionalism with a friendly and approachable manner. Everything was straightforward, all legal terms were explained in a way which was clear and also not condescending. Gee was a pleasure to deal with,

Lawyer named in this review:
Gurjeet Kaur

Gurjeet Kaur

A representative from Russell & Russell Solicitors LLP responded to this review on 07 May, 2025:

Hi Caroline. Thank you so much for your kind words and thoughtful review. We're delighted to hear that you found the process easy and straightforward, and that our team, especially Gee, struck the right balance of professionalism and approachability. Clear communication is very important to us, so we're especially pleased to know the legal terms were explained in a helpful and respectful way. It was a pleasure working with you!

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Elaine

April 29, 2025

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Getting a Will

Something I had put off for ages however the experience at Russell and Russell was very good. At the outset, professional, empathetic around my concerns and given clear and concise advice. The outcome was peace of mind knowing my wishes were listened to, respected and recorded so that my son would find everything easy to understand. A delightful experience, so pleased I walked through the door.

Lawyer named in this review:
Nicola Bray

Nicola Bray

A representative from Russell & Russell Solicitors LLP responded to this review on 30 April, 2025:

Thank you for your lovely feedback, Elaine. We're delighted to hear you felt supported and reassured throughout your experience with us.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Theresa

April 29, 2025

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Making a Will

From speaking to reception with Ruth to discussing my requirements of your services with Nicky I felt very comfortable. I didn't have to wait long, all my needs were met within 7 to 10 days. I wasn't rushed through and Nicky was very thorough in making sure I understood all we discussed, gave me time and my paperwork there and then. I met Ruth, Nicky and Jessica and was very impressed. Thank you so much.

Lawyer named in this review:
Nicola Bray

Nicola Bray

A representative from Russell & Russell Solicitors LLP responded to this review on 30 April, 2025:

Thank you for your lovely feedback, Theresa. We’re delighted to hear you felt comfortable and well looked after by Ruth, Nicky, and Jessica.

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Wills, Trusts & Probate

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Matter Type:

Wills

Sue

April 15, 2025

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Making a Will

This was my third time of writing a will and using the easiest of processes having been clear and practical advice from Nicola the paralegal in the Middleton office who helped me. She was very friendly, knowledgeable and efficient,

Lawyer named in this review:
Nicola Bray

Nicola Bray

A representative from Russell & Russell Solicitors LLP responded to this review on 16 April, 2025:

Thank you for your feedback, Sue. We're thrilled to hear that Nicola made the process smooth, clear, and efficient for you.

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Wills, Trusts & Probate

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Matter Type:

Wills

Suzanne

April 15, 2025

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My experience at Russell and Russell

I found my experience at Russell and Russell very relaxing and pleasant to deal with. I was worried at first about going to a solicitors but they quickly put me at ease.

Lawyer named in this review:
Nicola Bray

Nicola Bray

A representative from Russell & Russell Solicitors LLP responded to this review on 16 April, 2025:

Thank you for your kind words, Suzanne. We're glad to hear that Nicola was able to make your experience comfortable and put your mind at ease.

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Reviews collected from

Robbie

June 06, 2025

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Robbie

A truly dismal experience. The service was consistently slow, reactive, and disorganised — exactly why conveyancing in this country has such a poor reputation.

The original solicitor handling my sale frequently went on leave without notifying us, leaving us with no way to progress the transaction or even get basic updates. We were left in the dark repeatedly, and despite the file being with them for over six months, we faced more than a month of avoidable delays at the point of exchange.

She eventually gave just two days' notice that she was leaving the firm entirely — and the transition to her replacement brought no improvement. The same delays, poor communication, and lack of urgency continued.

Even after raising a complaint (which was partially upheld), nothing changed. I had to chase at every step and felt like I was pushing water uphill the whole way.

It’s absolutely true — a solicitor can make or break a transaction. This firm very nearly broke mine. I chose them based on positive reviews, but in my experience, they were completely unfit for purpose. Avoid at all costs.

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Devil_Jordan69

May 18, 2025

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Devil_Jordan69

Excellent customer service by all of them who are working with Russell & Russell Solicitors firm.

Special thanks to Russell & Russell stall at mill gate bury where you can get some valuable information about any claim or other information about your property, dispute settlement and other advise relating to your estate or property advising and giving guidance 24 hours a day and seven days a week.

A representative from Russell & Russell Solicitors LLP responded to this review on 03 June, 2025:

Thank you for your kind words and recommendation. We're glad you found our team helpful, informative and accessible.

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Alok

May 07, 2025

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Alok

DO NOT USE THESE GUYS! Reporting them to the SRA! My remortgage has been messed up by these guys 2 times and I am still chasing them endlessly to do their jobs! They are so inefficient, ChatGPT would do a better job than the kids that these guys employ! Behaviour by firms like this makes me realise that I won't shed a tear when most of these jobs are replaced by AI because humans like these are incapable of doing a simple task!

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Anna

April 29, 2025

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Anna

We had the pleasure of working with Janine Naylor, Claire Holding and Zoe Harryman's wider team throughout our sale and purchase. The process was particularly challenging due to the complex property chain and the strange requirements from various solicitors, especially with the looming stamp duty changes. Janine handled the very challenging buyers' solicitors' requirements with remarkable skill, negotiating the best approach on our behalf and ensuring everything proceeded smoothly. Janine was incredibly responsive, creative, and diligent in resolving issues that arose, providing us with all the information we needed to make informed decisions about the costs involved and what we should negotiate with the other parties. Her professionalism and commitment ensured that we completed just in time, and we’re so grateful for her efforts. We highly recommend her services and would not hesitate to work with her again. I am grateful to Zoe's team as they all ensured a proper management of our case in a challenging situation.

A representative from Russell & Russell Solicitors LLP responded to this review on 01 May, 2025:

Thank you for your thoughtful feedback, Anna. We're so pleased to hear that Janine, Claire, Zoe, and the team were able to support you through such a challenging process. Your kind words about their professionalism and dedication mean a lot, and we're grateful for your recommendation.

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philplasterersmith

April 28, 2025

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philplasterersmith

Absolute shocking service- I strees di not use these solicitors - soul destroying waste of timers! No contact for weeks at a time- unprofessional- unhelpful- dwindled the time down and moved the goal posts at every opportunity until time ran out.

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