Russell & Russell Solicitors LLP

01204 375700

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid. Read more...

Also known as - Russell & Russell

Address
39 Newport Street
Bolton
Bolton
Lancashire
BL1 1NE
01204 375700
www.russellrussell.co.uk

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Accreditations

Other locations

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Available lawyers at Russell & Russell Solicitors LLP

Daniel Dickinson

4.9 out of 5

(28)

Chartered Legal Executive (FCILEx)

Inaam Haq

Gurjeet Kaur

Rebecca Hodge

David Kitchen

Elizabeth Groom

Jilal Mahmood

Shabana Issop

Ian Robinson

Karen Molyneux

Wills and Probate Paralegal

Lucas Butler

Catherine Egan

Fee Earner (non-solicitor)

Ella Chorlton

Jamie Brooks

Jean Flanagan

How Russell & Russell Solicitors LLP Compares

Value for money

This firm - 96%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Russell & Russell Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russell & Russell Solicitors LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 13%

About Right 86%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 97%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Russell & Russell Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%

No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 31

88th / 4561

Company & Commercial

1st / 20

113th / 4348

Housing & Property

1st / 4

238th / 4234

Family Law

1st / 28

126th / 3842

Wills, Trusts & Probate

1st / 272

20th / 3495

Commercial Property

1st / 16

144th / 3302

Regulations

1st / 10

24th / 2552

Personal Injury

1st / 48

14th / 2359

Crime/ Criminal Defence

1st / 17

18th / 2099

Clinical Negligence

1st / 11

40th / 938

Welfare & Benefits

1st / 7

36th / 818

Charities

1st / 4

18th / 564

Driving offences

1st / 6

33rd / 370

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

1260
Very Good

91
Average

17
Poor

10
Awful

59

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Howard

March 25, 2025

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Collected on:

Will and Power of Attorney

Friendly and approachable. Professional, knowledgeable and efficient. Everything was explained clearly.

Lawyer named in this review:
Nicola Bray

Nicola Bray

A representative from Russell & Russell Solicitors LLP responded to this review on 26 March, 2025:

Thank you, Howard. We're glad you found the Wills service provided by Nicola to be professional, approachable, and clear. We appreciate your feedback.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anonyous

March 18, 2025

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Collected on:

Wills

After years of thinking about making our Wills we finally did it. It could not have been easier. We were treated with the upmost respect. Nothing was too much trouble. We would recommend Russell and Russell.

Lawyer named in this review:
Elizabeth Groom

Elizabeth Groom

A representative from Russell & Russell Solicitors LLP responded to this review on 20 March, 2025:

Thank you for your kind feedback. We're so glad to hear your Will-making process with Elizabeth was smooth and respectful. We truly appreciate your recommendation.

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Personal Injury

Verified review

Matter Type:

Accident At Work

Emma

February 17, 2025

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Accident at work

I can not thank Russell and Russell enough, they were amazing informative knowledgeable and realistic, best solicitors by far.
Thank you Neil and Janette

A representative from Russell & Russell Solicitors LLP responded to this review on 18 February, 2025:

Thank you, Emma. We're thrilled to hear you had such a positive experience with Neil and Janette. Your kind words are greatly appreciated!

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Family Law

Matter Type:

Divorce

Jash

January 14, 2025

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Collected on:

Excellent advise and impeccable service

I would recommend this family solicitor without hesitation.

Lawyer named in this review:
Shabana Issop

Shabana Issop

A representative from Russell & Russell Solicitors LLP responded to this review on 16 January, 2025:

Thank you for your recommendation, Jash. We're glad to hear that Shabana has been able to assist you.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Joan

December 13, 2024

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Collected on:

Completion of a new will

Elizabeth Groom was excellent in every way, arrived at my home on time, very pleasant, friendly and explained procedure with knowledge and confidence; cannot fault in follow up and final completion of the will. Thank you

Lawyer named in this review:
Elizabeth Groom

Elizabeth Groom

A representative from Russell & Russell Solicitors LLP responded to this review on 16 December, 2024:

Thank you for your review, Joan. We’re delighted to hear that Elizabeth provided such excellent service with professionalism and care throughout your Wills matter. Your satisfaction and trust mean a great deal to us, and we’re glad we could support you through this process.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Lorraine

December 13, 2024

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\Very positive experience and happy to recommend

I was happy with how Elizabeth undertook the draft and subsequent completion of my will. The tone of our meeting was measured, respectful, professional and non-condescending in tone. She answered questions expertly; a pleasant experience and lovely to meet Elizabeth, Gratias ago tibi Elizabeth!

Lawyer named in this review:
Elizabeth Groom

Elizabeth Groom

A representative from Russell & Russell Solicitors LLP responded to this review on 16 December, 2024:

Thank you for your review, Lorraine! We’re delighted to hear that Elizabeth provided a respectful, professional, and knowledgeable service throughout your Wills matter. It’s truly a pleasure to know that your experience was positive, and we’ll be sure to pass on your kind words to her.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Cornelia

December 13, 2024

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Collected on:

To make a Will

Russell and Russell in my view are a professional, efficient, approachable firm of solicitors. They offer a first class service with direct contact with your solicitor with clear and practical advice. I would highly recommend them.

Lawyer named in this review:
Elizabeth Groom

Elizabeth Groom

A representative from Russell & Russell Solicitors LLP responded to this review on 16 December, 2024:

Dear Cornelia, Thank you for your kind words and recommendation. We're delighted to hear you found Elizabeth's service professional, efficient, and approachable. Your feedback inspires us to continue delivering first-class support. Best regards, Russell & Russell Solicitors

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Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Colin

December 13, 2024

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Collected on:

Grant of Probate

Everyone at Russell and Russell have been very helpful and professional in dealing with my probate and conveyancing. A special thank you to Karen Molyneux and all the conveyancing team.

Lawyer named in this review:
Karen Molyneux

Karen Molyneux

A representative from Russell & Russell Solicitors LLP responded to this review on 16 December, 2024:

Thank you for your review, Colin! We’re delighted to hear that Karen and the Conveyancing team, provided such professional and helpful support. Your trust and satisfaction are truly appreciated.

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Personal Injury

Verified review

Matter Type:

Against The Council

Siobhan

December 02, 2024

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Collected on:

Excellent

From start to finish Russell and Russell have been amazing! They have made me feel at ease throughout and very supportive. Their communication is excellent from the emails to the letters to the phone calls! I cannot recommend them enough and will be recommending them to anyone in the future. Thankyou especially to Rebecca, you are amazing! X

Lawyer named in this review:
Rebecca Hodge

Rebecca Hodge

A representative from Russell & Russell Solicitors LLP responded to this review on 03 December, 2024:

Dear Siobhan, Thank you for your glowing review! We’re thrilled to hear Rebecca and the team provided such excellent support and communication throughout. Your recommendation means the world to us, and we’ll be sure to share your kind words with Rebecca. Best regards, Russell & Russell Solicitors

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Alison

November 28, 2024

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Collected on:

Efficient service

Reception staff were helpful. Judith was knowledgeable, helpful and explained everything in basic detail so it was easy to understand. I had some worry that the conversations would be in 'solicitor' language but I was put at ease and understood everything. No hidden costs, Wills arrived promptly and sound advice was provided on probate.

A representative from Russell & Russell Solicitors LLP responded to this review on 29 November, 2024:

Thank you for your positive feedback, Alison. We're glad Judith and the Wills team were able to explain everything clearly and put your mind at ease. We appreciate your trust and are happy to hear that the process was smooth and transparent.

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Reviews collected from

Abdurahman

October 22, 2024

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Abdurahman

Came looking for a solicitor they didn’t even let in through the door

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Wills, Trusts & Probate

Matter Type:

Wills

Phil

October 14, 2023

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Collected on:

Phil

Went for will update and was given excellent help and advise. Would recommend.

A representative from Russell & Russell Solicitors LLP responded to this review on 16 October, 2023:

Thank you for your positive feedback, Phil! We're glad to hear that you received excellent help and advice during your will update. Your recommendation is greatly appreciated. Best wishes, Russell & Russell Solicitors.

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Melanie

September 17, 2023

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Melanie

Amazing solicitor

A representative from Russell & Russell Solicitors LLP responded to this review on 19 September, 2023:

Thank you for your excellent review, Melanie. We are thrilled that you were happy with the service provided. Best Wishes, the team at Russell & Russell Solicitors.

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May 31, 2023

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A client

So professional and helpful.

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irfan

December 02, 2022

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irfan

Use this firm all the time and used them quit recently quite useful and helpful always won my case and never let me down and solicitors are quite friendly they help you out

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