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Please be aware that by submitting this form, the details you have entered above will be sent directly to Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group). ReviewSolicitors are not responsible for the advice or contact you receive from the firm. Please see our Terms and conditions for more information.

Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)

01892 526 442
4.8/5
501 Client Reviews Leave a review

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today. Read more...

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Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)
Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)
Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)

Accreditations

accreditation
accreditation

Other locations

Other locations

Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)
have 9 other locations

8 Chelsea Gate Studios
London
SW6 4QL

Lonsdale Gate
Tunbridge Wells
TN1 1NU

Paddockhall Chambers
Haywards Heath
RH16 1HF

Parfitt Cresswell T/A Charles Coleman & Co
Reading
RG1 1SN

4 Kingfisher Court
Uckfield
TN22 1QQ

Curzon House
Banstead
SM7 2LJ

27 Victoria Street
Windsor
SL4 1HE

Suites 5/6
Sutton
SM1 1JB

11 High Street
Edenbridge
TN8 5AB

8 Chelsea Gate Studios
London
SW6 4QL

Lonsdale Gate
Tunbridge Wells
TN1 1NU

Paddockhall Chambers
Haywards Heath
RH16 1HF

Parfitt Cresswell T/A Charles Coleman & Co
Reading
RG1 1SN

4 Kingfisher Court
Uckfield
TN22 1QQ

Curzon House
Banstead
SM7 2LJ

27 Victoria Street
Windsor
SL4 1HE

Suites 5/6
Sutton
SM1 1JB

11 High Street
Edenbridge
TN8 5AB

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Available lawyers at Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)

Bea Campbell

4.9 out of 5
(12)
Residential Conveyancer

Alison Kinnersley

5.0 out of 5
(10)
Solicitor

Jackie Turkel

5.0 out of 5
(7)
CILEx & Licensed Conveyancer

Mark Stocker

4.7 out of 5
(6)
Chartered Legal Executive

Abbie Fisher

4.5 out of 5
(2)
Solicitor

Abbie Manwaring

0.0 out of 5
(1)
Trainee Solicitor

Carole Rowe

5.0 out of 5
(1)
FCILEx

Hilary Palmer

2.0 out of 5
(1)
Solicitor

Alice Clack

0.0 out of 5
(0)
Trainee Solicitor

Andrew Titmus

0.0 out of 5
(0)
Solicitor

Anita Bates

0.0 out of 5
(0)
Tax Manager

Anne-Marie Smith

0.0 out of 5
(0)
Solicitor

Bethany Collins

0.0 out of 5
(0)
Trainee Solicitor

Bronwyn White

0.0 out of 5
(0)
Solicitor

Mary Carless

0.0 out of 5
(0)
Trainee Solicitor

How Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) Compares

Value for money

!

Limited data.

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group). These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Consumer
1st / 26
140th / 4486
Company & Commercial
1st / 26
118th / 4271
Housing & Property
1st / 18
82nd / 4211
Family Law
1st / 20
190th / 3805
Wills, Trusts & Probate
1st / 17
89th / 3459
Commercial Property
1st / 14
149th / 3268
Employment
1st / 21
174th / 3049
Regulations
1st / 14
61st / 2494
Money & Tax
1st / 11
89th / 1826
IT & Intellectual Property
1st / 10
43rd / 1037
Agriculture
1st / 3
81st / 615
Charities
1st / 4
41st / 558

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    449

  • Very Good

    27

  • Average

    2

  • Poor

    5

  • Awful

    18

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Shu King
Housing & Property

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Matter Type:

Leasehold properties

Shu King

July 31, 2025

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Collected on:

Excellent Service from Gwen Li – Professional and Supportive

This review is for a different branch.

I had a great experience working with Gwen Li. She was professional, efficient, and kept me informed throughout the process. Communication was excellent throughout—emails and calls were always answered promptly, and updates were provided regularly without me needing to chase.
Her attention to detail gave me complete confidence that nothing was being overlooked.
I would highly recommend Gwen to anyone buying or selling a property.

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Anonymous

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Anonymous

July 30, 2025

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Collected on:

Good service

This review is for a different branch.

Jon helped me to prepare my updated will. He explained everything clearly and made the process very easy.

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Marion L

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Marion L

July 29, 2025

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Collected on:

Most Helpful

This review is for a different branch.

I have found Rhiannon to be very approachable & helpful throughout all the time that she has been dealing with my late uncle’s estate and helping me with my poa duties for my aunt.

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Kitty Aldridge

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Kitty Aldridge

July 29, 2025

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Collected on:

Excellent

This review is for a different branch.

I recommend the excellent Alison Kinnersley without hesitation; she is professional, knowledgeable and approachable.

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Gillian
Housing & Property

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Matter Type:

Leasehold properties

Gillian

July 29, 2025

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Collected on:

House Purchase

This review is for a different branch.

Very professional, I have used Colman’s Solicitors (now Parffit Cresswell) for many years. During every occasion I have used them they have been first class.

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Lara
Housing & Property

Matter Type:

Residential Conveyancing

Lara

July 28, 2025

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Collected on:

Avoid at All Costs - Dreadful Communication

This review is for a different branch.

We used Parfitt Cresswell (Reading) for conveyancing on a flat in Dec 2024. Our solicitor, Robert, was shockingly uncommunicative. Weeks would go by with zero updates. We had to chase every time just to get a response. He ignored emails, missed promised deadlines, and always blamed being “busy.”

I raised concerns about this twice, on 31 Jan and 29 Mar, and nothing improved. From 17 April to 5 June, we heard nothing at all. When we informed them we were pulling out, they replied with a progress update, the irony.

We were also assigned a trainee, Abbie, who was copied into every email but provided no proactive support or follow through either.

Robert did give some sound legal advice at a few points, but legal insight means very little when it’s buried under a mountain of miscommunication, passivity, and neglect.

If you’re a first-time buyer or value basic communication, do not use this firm. They made a stressful process even worse. I’d strongly advise others to stay away.

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Hayley

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Hayley

July 25, 2025

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Collected on:

Great knowledge

This review is for a different branch.

I worked for a short while with Eve who was very knowledgeable and available. Would highly recommend.

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Rebecca

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Rebecca

July 24, 2025

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Collected on:

House sale not completed

This review is for a different branch.

As there was no conclusion to my house purshase..it is difficult to rate.
However the work that was done was very good.

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Kitty Aldridge

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Kitty Aldridge

July 22, 2025

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Collected on:

Excellent advice from Simon Landivar

This review is for a different branch.

Alison Kinnersley took care of my conveyancing needs and was thorough and professional at all times. Solicitor Simon Landivar from Coleman’s was absolutely brilliant and fantastically patient, knowledgeable and kind when it came to negotiating the process of Probate after my elderly father’s death. I highly recommend them both.

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Anonymous

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Anonymous

July 22, 2025

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Collected on:

Will

This review is for a different branch.

Jon Andrews was extremely helpful and efficient, thank you.
Hamish Mc Pherson was very slow

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Reviews collected from

Kevin

Kevin

July 23, 2025

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Collected on:

Kevin

Gwen is highly responsive and provides detailed explanations throughout the UK property purchase process.

Thank you for her effort and the valuable information that helped the buyer gain a better understanding.

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John

John

June 30, 2025

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Collected on:

John

We recently worked with Abbie Fisher on the purchase of two properties, and I can’t recommend her highly enough. From start to finish, Abbie was professional, efficient, and approachable. She guided us through the entire process with patience and clarity, making what could have been a stressful experience feel smooth and straightforward.

Her attention to detail and regular communication gave us complete confidence that everything was being handled properly. Even after completion, she has continued to deal with the formalities, keeping us updated every step of the way.

It’s been a real pleasure working with Abbie, and we wouldn’t hesitate to use her services again in the future.

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Steve

Steve

June 06, 2025

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Steve

Gwen was very helpful and efficient throughout the entire process. Gwen and her colleague Patuni kept me informed at every stage and explained everything clearly. If you are buying or selling a property I would highly recommend Copley Clark Solicitors

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Georgina

Georgina

April 14, 2025

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Georgina

Excellent service from Jo Martin and her assistant Mandy Hinton at the Reading office on the sale of my elderly mother's house. Since neither party was in a chain, exchange and completion happened smoothly within just a couple of weeks. Communication was good and I would certainly recommend Jo and Mandy.

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Dave

Dave

April 01, 2025

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Dave

Outstanding Service from a Top Professional
I have been delighted with every aspect of Gwen’s handling of the sale of my sister's flat. Her communication has been excellent and her response time to queries has been exceptional. My interests have been at the forefront of everything she has done. Thank you so much Gwen.

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Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) are accredited by

accreditation
accreditation

About this branch

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch.

Practice areas

We have excellent teams specialising in the provision of the following legal services: Private Client matters, such as Wills, Probate, Lasting Powers of Attorney, Trusts, and Later Living. Family Law - divorce & separation, cohabitation, Pre & post-Nuptial Agreements, Children, Finances and Domestic Abuse Residential & Commercial Property Business & Employment Law - Buying & Selling, Disputes and Managements

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Harassment/Bullying at Work
    • Maternity and Paternity
    • Media and Sports
  • Family Law
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Financial Matters
    • Grandparents' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Leasehold properties
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Property Disputes
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Tenant Eviction
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Franchising
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Health and Safety
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