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Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today. Read more...
Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group)
have 9 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group). These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Parfitt Cresswell Limited.
Jayne
Collected on:
Gwen was very patient with my mum's house move as we lost 4 buyers but Gwen got us there in the end. Gwen was very helpful, friendly and polite.
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Verified review
This review has been left by a verified client who used Parfitt Cresswell Limited.
Matter Type:
Housing Disrepair
Roger
Collected on:
The specialists in this group provided a fist class service from the day I made an initial enquiry and took over my problems. I thought the cost was reasonable and they are easy to talk too
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Verified review
This review has been left by a verified client who used Parfitt Cresswell Limited.
Matter Type:
Probate
Elsje
Collected on:
I am extremely grateful to have had the best advice, expertise and support from Heidi Shearman. The dedication to deliver exceptional legal services truly stands out. I appreciate the time that was taken to explain the legal process to me with a friendly approach and attention to detail was impressive. I had many questions and concerns and was always patiently and repeatedly put at ease by explaining what I did not understand. Excellent and thank you.
Elsje Smit.
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Verified review
This review has been left by a verified client who used Parfitt Cresswell Limited.
Matter Type:
Divorce
Anonymous
Collected on:
Naturally nervous and apprehensive about doing this ,but was advised ,guided and helped to a very suitable conclusion for myself by Karen West all the way , totally professional and yet caring attitude all the time , I wouldn,t hesitate in recommending her service to others
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Verified review
This review has been left by a verified client who used Parfitt Cresswell Limited.
Anthony
Collected on:
Very efficient, helpful, and sorted any queries quickly.
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Verified review
This review has been left by a verified client who used Parfitt Cresswell Limited.
Shelley
Collected on:
My husband and I used your Company to make our Power of Attorney’s and Wills. This was fine and the Solicitor that dealt with it at the time was very professional and polite. Because of this experience I then used your Company to deal with my dad’s Probate in 2021.
Nicola Hibbert (who has since left the company) initially dealt with my dad’s Estate. She was very professional, efficient and was very respectful. Unfortunately when she left another Solicitor June Eastmond took over. She didn’t have a clue what she was doing and argued with me about a Family Dispute matter that I had going at the time of which she had no specific knowledge of or the complications involved. She was very unprofessional and I was very upset with her and complained to the Company at the time as I didn’t want any more dealings with her. I understand that she left the Company sometime after.
A lady called Alison Tompkins then took over my case. She was much more professional and respectful towards me but again she left the Company before the dispute matter was resolved.
I was then informed that Rhiannon Winter would be dealing with my dad’s Estate. She was patronising towards me over the phone and did not even address me by name on most of her emails. I found her whole attitude unprofessional and rude. She did not seem to know or understand what she was doing either. I told her on a number of occasions to act on my behalf as the Administrator of the Estate but she ignored my requests.
Overall my experience with your Company has not been a good one. I expected a better experience than the one I had so I won’t be recommending you going forward.
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Verified review
This review has been left by a verified client who used Parfitt Cresswell Limited.
Matter Type:
Probate
Sara
Collected on:
Ms Heidi Shearman from the first free one hour Introduction interview with myself & two siblings has been professional and most helpful with information in getting us the Letters of Administration in due course,
Throughout the process Heidi & her team have been prompt with advice & understanding throughout the process.
I offer my sincere thanks to Ms Heidi Shearman for her work. Sara Chan-Lok.
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This review has been left by a verified client who used Parfitt Cresswell Limited.
Susan
Collected on:
Gwen was very professional throughout answering all my questions clearly. I couldn’t fault her and would go to her again should the need arise.
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Matter Type:
Residential Conveyancing
Steve
Collected on:
I would like to thank Joyce Crystal & Gwen for the service they have provided in guiding my elderly father through the sale and purchase. Their intregrity & professionalism was outstanding and I would recommend them to anyone thinking of using them to help with the legal advice needed when dealing with property transactions.
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Matter Type:
Probate
Harriet
Collected on:
Nicola Manning from Copley Clark was extremely helpful, giving sound advice and support during a difficult and often complicated time. Her wealth of experience and knowledge was a great support.
Her team were also very supportive, efficent and helpful.
I would highly recommend Copley Clark, especially in matters concerning Probate.
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Dave
Collected on:
Outstanding Service from a Top Professional
I have been delighted with every aspect of Gwen’s handling of the sale of my sister's flat. Her communication has been excellent and her response time to queries has been exceptional. My interests have been at the forefront of everything she has done. Thank you so much Gwen.
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Thomas
Collected on:
I had the pleasure of working with Gwen Li and the team at Parfitt Cresswell for the purchase of my first property, and I couldn’t be more grateful for their support. What can often be a complicated and overwhelming process was made incredibly smooth and stress-free thanks to their professionalism and clear communication. Gwen & Patuni, in particular, were fantastic—knowledgeable, approachable, and always happy to explain things in a way that made sense. I felt well-informed and confident every step of the way. I highly recommend Gwen and the Parfitt Cresswell team to anyone looking for a reliable and professional legal service.
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Jamie
Collected on:
I was recommended Parfitt Cresswell through my parents who sold a property a few years ago.
I was undergoing a transfer of equity to an ex partner, Gwen and Patuni helped me along the way. Fantastic service from start to finish. I would definitely recommend and will certainly be using the firm if needed in future.
Thank you Gwen and thank you Patuni!
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Arran
Collected on:
Gwen is one of those really rare gems that cares about you and your property as much as you do.
She’s unbelievably diligent, extremely responsive and goes against every stereotype of what solicitors are meant to be!
Patuni was also amazing and they make a fantastic team that has saved us endless headaches and really went to extra mile to make sure we were fully covered and moving ahead at all times.
Can’t recommend them enough!
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lynda
Collected on:
When we ask Mr J Andrew’s to make a will and Lasting Power of attorney for us we found him very pleasant and explained everything very carefully so we understood.
We would recommend him anytime to family and friends. We will definitely use him again should we need too.
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Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch.
We have excellent teams specialising in the provision of the following legal services: Private Client matters, such as Wills, Probate, Lasting Powers of Attorney, Trusts, and Later Living. Family Law - divorce & separation, cohabitation, Pre & post-Nuptial Agreements, Children, Finances and Domestic Abuse Residential & Commercial Property Business & Employment Law - Buying & Selling, Disputes and Managements
