
jacqueline
Collected on:
Great first Transaction
This review is for a different branch.
Alys was always available and responsive, helpful and swift with actions required. Looking forward to further transactions
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BRILLIANT SOLICITORS AMAZING SERVICE Taylor Rose is a top 60 independent firm of solicitors with over 1700 experts operating from multiple offices in the UK. We build trusted relationships with people and organisations to successfully overcome hurdles and challenges in life and in business Read more...
Taylor Rose
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Taylor Rose on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Taylor Rose. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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ReviewSolicitors uses our community data to show you how many clients used Taylor Rose and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Taylor Rose performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Taylor Rose and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Taylor Rose compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Taylor Rose offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
jacqueline
Collected on:
This review is for a different branch.
Alys was always available and responsive, helpful and swift with actions required. Looking forward to further transactions
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DUSHYANTHA
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This review is for a different branch.
I am writing to express my extreme dissatisfaction with the service I received from Taylor Rose during the purchase of my first house. My husband and I engaged with the firm, and as first-time buyers, we had a terrible experience with the solicitor appointed to us. She nearly ruined the entire purchase.
Her lack of communication was the primary reason for this negative experience. On many occasions, I had to call her repeatedly over the course of a week and send multiple messages to get a response. I initially noticed this issue but hoped it would improve once the searches came back. However, her service remained abysmal, ranging from providing poor advice on when to give notice at my then-flat to failing to communicate emails from the seller's solicitor.
To make matters worse, she ignored a critical email from the seller's solicitor regarding a significant change in the property's history until we were at the bank, mere minutes before transferring funds for the exchange. This completely threw us off, and I was ready to abandon the purchase. Fortunately, with the support of a good mortgage advisor and my family, we found a solution.
In addition to being consistently negative, the solicitor was unhelpful and forced me to constantly chase her for responses to the seller's solicitor. If it hadn't been for my persistence and the patience of the seller's side, our purchase would have fallen through.
I am extremely disappointed with the service I received and will never recommend Taylor Rose to anyone. Please beware.
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Verified review
This review has been left by a verified client who used Taylor Rose.
Matter Type:
Residential Conveyancing
Jo Barnard
Collected on:
This review is for a different branch.
Tracey was professional and supportive from start to finish. This concluded to a smooth stress free sale.
I highly recommend Tracey and look forward to working with her again.
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Matter Type:
Residential Conveyancing
iro
Collected on:
This review is for a different branch.
Amy has been absolutely amazing throughout the entire process of our new home completion. From day one, she was always on top of everything, ensuring that every detail was handled with precision and care. Her responsiveness was incredible—any questions or concerns we had were met with quick and efficient action. She made what could have been a stressful experience feel seamless and effortless. We couldn’t have asked for better service. Thank you, Amy, for your dedication and professionalism! Highly recommend!
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Verified review
This review has been left by a verified client who used Taylor Rose.
Matter Type:
Residential Conveyancing
Nikki James
Collected on:
This review is for a different branch.
Kara Bennesch provided us with an excellent service throughout the process of selling our home. She was always prompt in her responses to us, and when dealing with our house buyers solicitor who was unfortunately not of the same calibre as Kara.
Throughout the process Kara kept us up to date and well informed, and at all times protected our interests proactively, despite the unprofessional behaviour of our buyers solicitor.
Kara was extremely professional and we had complete confidence in her, therefore we would highly recommend her.
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Matter Type:
Residential Conveyancing
Rebecca
Collected on:
This review is for a different branch.
Heeral and Alisha were excellent and vital to the success of our property purchase. They always responded in a timely manor and were excellent at explaining everything to us as first time buyers. They were very professional throughout, and successfully fought our corner when the sellers solicitors were being difficult. They kept the whole process fairly stress-free. Thank you so much!!
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Verified review
This review has been left by a verified client who used Taylor Rose.
Matter Type:
Residential Conveyancing
Jake curtis
Collected on:
This review is for a different branch.
Outstanding service throughout my process
Under pressure with a close deadline and still managed to get it done.
Would 1 million percent recommend!
Thanks
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Verified review
This review has been left by a verified client who used Taylor Rose.
Matter Type:
New home purchases and sales
Lucy
Collected on:
This review is for a different branch.
Thank you to Beth and Ellie who made the process of buying as smooth as possible. Both were very responsive and accessible and ensured that we were able to complete successfully in a very tight turnaround. Would recommend!
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Verified review
This review has been left by a verified client who used Taylor Rose.
Matter Type:
Residential Conveyancing
Ivan Andonov
Collected on:
This review is for a different branch.
The title says it all. What a professionalism, what an effort until the very end from Ivayla. During the whole period of almost 6 months her response was quick, accurate, always on the case. Would recommend always, everywhere. Thank you for everyone involved and I wish you all the best in the future.
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Matter Type:
Residential Conveyancing
Nigel
Collected on:
This review is for a different branch.
Vanessa did an excellent job for us during and after the conveyancing. She was friendly and efficient, guiding us through the process and seeing us through a major challenge at the end. Highly recommended.
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Matter Type:
Residential Conveyancing
Eddie
Collected on:
We just have our house completed. Suanne Lee is our solicitor and she is professional and helpful. She is able to handle our case efficiently and she can explain and answer all our questions clearly. We are very pleased to have Suanne and her team member Abbi to handle our case.
I have no doubt to recommend Suanne and Abbi to my friends and anyone looking for a reliable solicitor.
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Matter Type:
Residential Conveyancing
Cheung
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Thank you Suanne and Abbi for helping me with the house purchase!
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Matter Type:
Residential Conveyancing
Nick
Collected on:
Suanne, Abbi and Kirsty have been extremely helpful throughout the whole process of buying our first home. They have responded quickly to our queries, offered us expert advice and ensured that the transaction proceeded smoothly. They went above and beyond in chasing up other parties to ensure that any delays were kept to a minimum and always kept us updated every step of the way. Suanne was recommended to us by close friends, and even though we were told by them how efficient, knowledgeable and professional she is, we were still pleasantly surprised by her sheer work ethic. We will gladly use Suanne and her team in the future if we require any more help.
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Matter Type:
Residential Conveyancing
KokWai
Collected on:
We were looking for a solicitor to help with the purchase of our first property and were recommended Suanne by some close friends. We are pleased to say that we could not have gone with anyone better.
Suanne, Abbi and Kirsty have been excellent. They were attentive and approachable throughout what would have otherwise been an incredibly stressful process.
They have even impressed our vendors with their sheer efficiency and incredible work ethic.
We were thoroughly impressed and would be more than delighted to work with Suanne and her team again should we require any more help with conveyancing.
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Matter Type:
Residential Conveyancing
Abi
Collected on:
Suanne Lee and Abbi Smith make a phenomenal team. From start to finish our home buying process was handled with professionalism and ease. Suanne kept us fully up to speed throughout, answered all of our voluminous questions and went above and beyond at ensuring we were on top of everything we needed to do to progress with our purchase. It was a challenging process due to delays by the other solicitor/sellers but Suanne did all she could to ensure the sale progressed as quickly as possible, even ensuring completion happened in the timeframe we needed it to. We are so grateful to now be in our lovely new home which wouldn’t have been possible without Suanne and her team. Will never use another property solicitor other than Suanne and will recommend to all of our friends and family. Thank you both, Suanne and Abbi, for your hard work and professionalism.
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Taras Grechukh
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Taras Grechukh recommends Sterling Law.
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Taylor Rose is a top 60 independent law firm with 1,700 experts operating nationwide and is recommended by the Legal 500 UK. Our philosophy is to deliver smart modern law, building trusted relationships with people and organisations to successfully overcome hurdles and challenges in life and in business. Our services include residential and commercial property, dispute resolutions, financial matters, probate, wills & lasting powers of attorney, family matters, personal injury, employment law, immigration, services for solicitors, director’s duties and corporate structure & growth, mergers, sales and acquisitions.
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