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BRILLIANT SOLICITORS AMAZING SERVICE Taylor Rose is a top 60 independent firm of solicitors with over 1700 experts operating from multiple offices in the UK. We build trusted relationships with people and organisations to successfully overcome hurdles and challenges in life and in business. Read more...
Taylor Rose
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Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Taylor Rose on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Taylor Rose . These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Taylor Rose and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Taylor Rose performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Taylor Rose and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Taylor Rose compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Taylor Rose offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Anonymous
Collected on:
Our advisor Allen was extremely helpful and approachable. He kept us informed throughout the process, explaining the legalities when required. Would definitely recommend him to others. Excellent service.
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Matter Type:
Residential Conveyancing
Vikash
Collected on:
This review is for a different branch.
While Taylor Rose may have a strong overall rating, your experience will depend entirely on who is assigned to your case. In my situation, I was assigned Mr. Michael Brazier, and unfortunately, my experience was extremely disappointing—especially as this was my first property purchase in the UK.
My initial interaction with Michael was promising. He assured me of weekly updates, prompt responses, and thorough handling of all paperwork. However, once the payment was made, his tone changed noticeably and the service quality began to decline rapidly. Sadly, none of his initial commitments were fulfilled.
Michael often came across as short-tempered and easily irritated. He took an extended leave of around two weeks without informing me, leaving me completely in the dark about the status of the transaction. During that time, I repeatedly heard from the seller’s side that they were ready to proceed but were waiting on Michael, who had not completed or submitted required paperwork.
There were multiple delays throughout the process—not due to any external obstacles, but because of his lack of initiative and poor follow-up. When key documents finally arrived, his approach was to forward them with a generic “Go through and let me know if you have questions.” He only ever raised the exact queries I explicitly asked for—there was no professional review, guidance, or value-add on his part.
To make things worse, basic errors—like incorrect names and addresses—were present in official documents he prepared. These mistakes reflect a complete lack of attention to detail.
When I asked for an escalation contact due to these ongoing issues, he refused to provide one and responded aggressively. I had to take the initiative to find out who his supervisor was and copy them into emails. Michael then began removing them from the email thread, insisting that escalation was unnecessary and that he was “working on it.”
It became clear that he was willing to skip crucial steps in the process if the buyer expressed urgency—raising serious concerns about how thoroughly documents were being reviewed or validated.
In summary, working with Michael was extremely frustrating. I had to rely heavily on Google, online forums, and my own research to push the deal forward—something I never expected from a legal professional handling a major financial transaction.
My advice: Be very cautious when choosing Taylor Rose, and especially if Michael Brazier is assigned to your case. Taylor Rose appears to use independent contractors, which means your experience can vary drastically. What should have been an exciting milestone quickly turned into an unnecessarily stressful ordeal.
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Matter Type:
Indefinite leave to remain applications
Rintu
Collected on:
This review is for a different branch.
We have approached Joby Kuttikatt for our ILR Application.And We got valuable service & guidance from him during the process.. Highly recommending Joby Kuttikatt to all those who are looking for immigration advises.
Rintu Antony
A representative from Taylor Rose responded to this review on 28 July, 2025:
Dear Rintu, thank you for the 5 star review! We are glad that Joby's service was helpful. Thank you for the kind recommendation.
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Verified review
This review has been left by a verified client who used Taylor Rose.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
This review is for a different branch.
First class experience, efficient, proactive, and on the ball. Good communication throughout. No hesitation in using again.
A representative from Taylor Rose responded to this review on 21 July, 2025:
Thank you for your 5 star review! We are pleased to hear we were efficeint and proactive!
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Verified review
This review has been left by a verified client who used Taylor Rose.
Matter Type:
Residential Conveyancing
Peter jones
Collected on:
This review is for a different branch.
Jade @ Taylor rose . This is the second time I have used Jade the professional service can only described as top class from start too finish, give them all relevant information they need , then leave alone to do job and before you know it completion is done to a perfect conclusion
A representative from Taylor Rose responded to this review on 18 July, 2025:
Dear Peter, thanks for the 5 star review! We are glad to hear that you found Jade professional and easy to work with.
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Matter Type:
Residential Conveyancing
Beth
Collected on:
This review is for a different branch.
Everything that was done was wrong, our solicitor Hannah Sadiq was awful and clearly didn’t know what she was doing, everything she sent us was wrong and had to be resent she even sent the incorrect TR1 form, we were charged an additional £500 due to a notice to complete fee, the reason we were delayed was because Hannah didn’t realise the amount we had paid as a deposit plus our mortgage covered the cost of the property and wasted 5 days asking for proof of funds that she didn’t need, after this she eventually called us to then say she didn’t need it. She also told us with my interest from a first home buyers ISA we would get a refund to then send us a bill of over £1000, we paid way over the price we were quoted on the original call and she couldn’t explain why, Hannah then advised she would have it looked into if the price could be brought down if we want to pay it now to speed up completion then they would look at a refund to which she never got back to me and ignored emails when I asked about this. Horrendous experience and it made it so difficult buying our first home
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Matter Type:
Residential Conveyancing
Emma
Collected on:
This review is for a different branch.
Alys was very helpful, the communication was great, instructions nice and clear, a fast turn around
A representative from Taylor Rose responded to this review on 17 July, 2025:
Hi Emma, thank you for the 5 star review! We are glad to hear that Alys was efficient and communicative.
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Matter Type:
Residential Conveyancing
Graeme
Collected on:
This review is for a different branch.
This firm were recommended to us via our builder, however we found them below average at best.
Communication was never great, our conveyancer apparently never at her desk or always in meetings(?)
She failed to draft our invoice correctly, adding hidden fees for services never received & intentionally not including ERC from our lender even though they were aware of it (then lying about not knowing about it until the day after we completed despite us having evidence stating differently)
Their internal complaints process was also poor. Zero accountability.
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Louise
Collected on:
This review is for a different branch.
Taylor Rose recently assisted me in the purchase of property. Louise James was excellent. She managed to get everything done in a couple of weeks. I would highly recommend her. Saying that the previous solicitor who I won't name did nothing on my case leaving Louise to do it all.
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Joni
Collected on:
This review is for a different branch.
if you wanr an additional 2 months added to your conveyencing process, look no further than Taylor Rose. Without a doubt the worst company we have ever had to deal with. They will happily ignore your emails for several weeks and ignore any follow up chase emails and voicemails. They have added 2 months to a simple chain of sale and we have ultimately decided to withdraw the propery from sale and will seek a new buyer and different solicitor. Never again will we enter any kind of arrangement that involves the use of Taylor Rose. Their conveyencer A**X simply ignores all contact, leaving a whole chain in limbo, affecting the lives of some many people. Avoid this company at all costs.
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Matter Type:
Lease Extensions
Alex
Collected on:
Great experience with Taylor Rose. Lease extension done by Rachel Timmermann who explained everything in great detail and completed a process which had a short deadline. Great, fast and effective communication - would highly recommend and use again in the future.
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Matter Type:
Lease Extensions
Tom
Collected on:
Really good service from Rachel, she was very helpful through what proved to be a difficult lease extension.
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James
Collected on:
Karl has taken over one year to process a fairly simple property sale, with lack of response for weeks and poor communication. Would not recommend
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Charlotte
Collected on:
Very good experience very professional
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Daniel
Collected on:
Buying your first home is never an easy or straightforward process.
Thanks to the help of Shimmee Wong and Manjot Dhillon from MW Guildford – however – the purchase process was as easy as it could have been.
Both Manjot and Shimmee were available for questions throughout the process and gave us regular progress updates.
We appreciated that MW provided very clear information right from the start of the process, making it very easy for us to estimate the cost of their services.
Since we were moving between different areas, and have long commutes, we really liked the fact that MW are a chain and that documents can be handed into any of the MW branches.
I want to specifically thank Manjot for being on call during the exchange process and for patiently answering all of our first-time-buyer questions.
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Taras Grechukh
Collected on:
Taras Grechukh recommends Sterling Law.
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Taylor Rose is a top 60 independent law firm with 1,700 experts operating nationwide and is recommended by the Legal 500 UK. Our philosophy is to deliver smart modern law, building trusted relationships with people and organisations to successfully overcome hurdles and challenges in life and in business. Our services include residential and commercial property, dispute resolutions, financial matters, probate, wills & lasting powers of attorney, family matters, personal injury, employment law, immigration, services for solicitors, director’s duties and corporate structure & growth, mergers, sales and acquisitions.
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