Poole Alcock LLP

01270 876550

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Read more...

Address
2A Lawton Road
Alsager
Cheshire
ST7 2BJ
01270 876550
www.poolealcock.co.uk/?utm_source=Review+Solicitors

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Available lawyers at Poole Alcock LLP

Charles Smalley

Claire Ellis

Daniel Brooks

Chloe Burgis

Elinor Hind

Chloe Heath

Elizabeth Craig

Emily Brown

Chloe Podmore

Cheryl Cooper

Legal Executive - Divorce & Family Law

Daisy Mason

Amber Swales

New Enquiries Assistant

Alisha Kirkham

5.0 out of 5

(2)

Solicitor - Real Estate

Cherry Riddlesdin

Alex Lonsdale

Digital Marketing Assistant

How Poole Alcock LLP Compares

Value for money

This firm - 96%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Poole Alcock LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Poole Alcock LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 18%

About Right 81%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 98%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Poole Alcock LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%

No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 52

2nd / 4486

Company & Commercial

1st / 51

7th / 4271

Housing & Property

1st / 57

4th / 4211

Family Law

1st / 51

1st / 3805

Wills, Trusts & Probate

1st / 51

5th / 3459

Commercial Property

1st / 3

15th / 3268

Employment

1st / 41

2nd / 3049

Regulations

1st / 23

2nd / 2494

Personal Injury

1st / 2

41st / 2330

Crime/ Criminal Defence

1st / 28

59th / 2079

Money & Tax

1st / 27

7th / 1826

IT & Intellectual Property

1st / 16

2nd / 1037

Dispute Resolution

1st / 2

8th / 1033

Welfare & Benefits

1st / 10

9th / 810

Agriculture

1st / 16

8th / 615

Construction

1st / 9

5th / 581

Charities

1st / 12

2nd / 558

Driving offences

1st / 1

23rd / 388

Education

1st / 4

8th / 269

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

Excellent

3733
Very Good

199
Average

18
Poor

15
Awful

93

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anne

July 28, 2025

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PDSA Will Writing

Proud to say Daisy Mason did a fantastic job at the Alsager Poole Alcock offices with the process of my will - very caring & considerate.

I lost my sister and had to rearrange my appointment at short notice, she is a gem.
Along with Daisy Mason the receptionist was brilliant at her job also.

May thanks to the PDASA for recommending Poole Alcock in Alsager for my will to be processed by this solicitors office.

Done through National Free Wills Network.

Lawyer named in this review:
Daisy Mason

Daisy Mason

A representative from Poole Alcock LLP responded to this review on 28 July, 2025:

Thank you very much Anne for leaving such a great 5 star review. We really appreciate your feedback and will pass on your lovely words. We hope to work with you again. Very best wishes.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Linda

July 22, 2025

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Thank you Poole Alcock

Very pleased with the efficiency & friendly approach by all staff.

Pleased that it was stress free for me at a time when i was upset at losing dad and organising his funeral.

Professional but also sensitive.

Lawyer named in this review:
Daisy Mason

Daisy Mason

A representative from Poole Alcock LLP responded to this review on 22 July, 2025:

Thank you for taking the time to complete the questionnaire Linda, we are delighted that Daisy has been able to help and support you through such a difficult time. Very best wishes.

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Family Law

Verified review

Matter Type:

Family law

Anonymous

July 09, 2025

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Very informative

Very informative - straightforward and easy to deal with.

Lawyer named in this review:
Tim Edgeley

Tim Edgeley

A representative from Poole Alcock LLP responded to this review on 16 July, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Family Law

Verified review

Matter Type:

Family law

Natalie,

June 18, 2025

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Made me feel better - finances on divorce

Very helpful - thank you. I appreciate your advice very much.

Lawyer named in this review:
Chloe Burgis

Chloe Burgis

A representative from Poole Alcock LLP responded to this review on 18 June, 2025:

Thank you Natalie for the 5 star review and for taking the time to complete the questionnaire. We are delighted that Chloe has been able to help you in this matter. Very bet wishes.

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Family Law

Verified review

Matter Type:

Family law

Anonymous

June 09, 2025

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Very professional

Straight to the point, exactly what I needed to know - very professional.

Lawyer named in this review:
Tim Edgeley

Tim Edgeley

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Roger

June 06, 2025

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5 Star

We had our wills renewed. In addition to this we decided to take out Lasting Powers of Attorney.

We were given excellent advice in an easy to understand manner, our solicitor was professional and approachable. Documentation was swiftly dealt with.

Would recommend Poole Alcock.

Very satisfied.

A representative from Poole Alcock LLP responded to this review on 06 June, 2025:

Thank you Roger for leaving such a great 5 star review. We are delighted that you have had such an enjoyable experience with Poole Alcock and really do appreciate your feedback. I will pass your very kind words onto Selina.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Alyson

May 29, 2025

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Easy Will Writing Process

We had put off doing our wills for decades as it was in the 'too difficult' box for us. We were wrong!
Daisy talked us through the whole process gave us clear advice on the various implications of our decisions and our wills are now done.
Daisy was excellent throughout and we would not hesitate to use Poole Alcock again.

Lawyer named in this review:
Daisy Mason

Daisy Mason

A representative from Poole Alcock LLP responded to this review on 29 May, 2025:

Alyson thank you so much for the great 5 star review you have given us, your comments literally made our day. We are delighted that you have had such a positive experience with us and will use Poole Alcock again. We will pass your very kind words onto Daisy and her team. We look forward to working with you again, very best wishes.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Peter

May 27, 2025

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Collected on:

5 stars

Lawyer named in this review:
Daisy Mason

Daisy Mason

A representative from Poole Alcock LLP responded to this review on 27 May, 2025:

Many thanks Peter for your positive feedback and review. We are very happy that Daisy and her team were able to help you. Very best wishes.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anonymous

May 27, 2025

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Professional & friendly

Daisy & April combined consummate professionalism with a warm & welcoming approach.

I will not hesitate to contact Poole ALcock again in the evening of my needing legal advice.

Lawyer named in this review:
Daisy Mason

Daisy Mason

A representative from Poole Alcock LLP responded to this review on 27 May, 2025:

We appreciate you taking the time to leave us an excellent review, thank you for sharing your positive experience with us. I will pass on your very kind words to Daisy and April. Thank you again for your great feedback. Very best wishes.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Susan Callear

May 20, 2025

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Collected on:

5 Star

Lawyer named in this review:
Daisy Mason

Daisy Mason

A representative from Poole Alcock LLP responded to this review on 20 May, 2025:

We are delighted that you enjoyed your experience with us Susan and really appreciate the 5 star review. We look forward to working with you again.

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Reviews collected from

Karen

July 22, 2025

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Karen

Excellent service with selling and purchasing of property. Good communication, highly recommend. Fees also very reasonable.

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Housing & Property

Matter Type:

Residential Conveyancing

Chris

June 02, 2025

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Chris

James and his team, dealt with the sale of my property in a most professional manner. Calls and emails were always answered very promptly and with clarity. The enquiries from buyer’s solicitor was responded too promptly after conferring with me. I have used Poole Alcock on many occasions and will continue to do so in the future. Highly recommend.

Lawyer named in this review:
James Williams

James Williams

A representative from Poole Alcock LLP responded to this review on 04 June, 2025:

Thank you Chris for such a great 5 star review. We are delighted that James and his team have been able to help you in this matter and thrilled that you have continued your business with us. We look forward to working with you again. Very best wishes.

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Housing & Property

Matter Type:

Residential Conveyancing

Charlie

May 14, 2025

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Charlie

Chloe Heath and her team provided valuable support throughout our conveyancing process. From start to finish they were incredibly responsive and proactive with any challenges that had arisen. We can’t thank you enough for making what is a stressful experience that much easier.

Lawyer named in this review:
Chloe Heath

Chloe Heath

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mark

May 07, 2025

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mark

Very professional and clear and concise

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Housing & Property

Matter Type:

Residential Conveyancing

stephen

May 06, 2025

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stephen

Excellent service fast and quite easy to understand full process explained. Deposit paid over phone.

A representative from Poole Alcock LLP responded to this review on 07 May, 2025:

Thank you very much Stephen for taking the time to complete the questionnaire and for the excellent 5 star review. We are glad the team were able to help you and look forward to working with you again. Very best wishes.

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Poole Alcock LLP are accredited by

About this branch

Description

Committed to Excellence We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Why do we do this? We want our clients to stay with us. We also want to be your first port of call whenever you need legal assistance of any sort. In addition to this, we are proud of our firm and all of our people care deeply about the quality of the service which we provide. We really can look after you, whatever your legal need. We have a wide range of specialist teams and lawyers who can look after all of your legal needs. You will find that across all those teams and lawyers, and across all of our offices, everyone at Poole Alcock is working hard to deliver on our promise to provide a consistently excellent service.

Regulated by

Legal services

Personal areas of law

Consumer
- Collective Actions
- Consumer Credit
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Libel and Defamation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Malicious falsehood
Education
- Education
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pay Issue
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Annulment
- Asset protection and tax mitigation
- Change of name
- Child Abduction
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Divorce After A Brain Or Other Serious Injury
- Divorce Mediation
- Domestic Abuse
- Domestic Violence
- Elderly care
- Elderly care home fees
- Family Mediation
- Family law
- Financial Matters
- Fixed Fee Divorce
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- Injunctions
- International Divorce
- Lasting power of attorney
- Legal aid
- Marriage and civil partnerships
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
Housing & Property
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Planning
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Second charges
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
Money & Tax
- Debt and Bankruptcy
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Trusts
Personal Injury
- Accident At Work
- Accidents In Public Places
- Against The Council
- Amputation
- Back Injury At Work
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Accident
- Car Passenger
- Carpal Tunnel Syndrome
- Children's Accident
- Children's Serious Injury
- Chronic Pain
- Cycling Accident
- Defective Work Equipment
- Dog Bite
- Fall From Height
- Fatal Accident
- Gym Injury Compensation
- Head Injury At Work
- Head and Brain Injury
- Holiday Accidents and Illness
- Horse Riding Injury
- Industrial Disease Compensation
- Manual Handling
- Motor Insurance Policy
- Motorbike Accident
- No Win No Fee
- Noise-Induced Hearing Loss
- Non Freezing Cold Injury
- Occupational Asthma
- Osteoarthritis
- Pedestrian Accident
- Personal Injury Law
- Repetitive Strain Injury
- Road Traffic Accident
- Serious Injury
- Skiing Injury
- Slips, Trips and Falls
- Spinal Injury Compensation
- Sports Injury
- Supermarket Accident
- Tinnitus
- Vibration White Finger
- Welfare Issues After Serious Injury
- Workplace Slip and Trip
Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- International
- Probate
- Trusts
- Wills

Business areas of law

Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
Charities
- Charities
Commercial Property
- Commercial Leases
- Commercial mortgages
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Planning law
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Franchising
- Insolvency and Bankruptcy
- Litigation for Holiday and Residential Parks
- Management buyouts
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Outsourcing agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Slander
- Small businesses
- Statutory Demands
- Summary Judgment
- Unfair Loan Charges
Construction
- Building contracts and professional appointments
- Construction
- Construction and engineering dispute resolution
- Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
- Facility maintenance agreements
- Framework agreements
- Warranties, third party rights and reliance letters
Dispute Resolution
- Mediation
IT & Intellectual Property
- Copyright
- GDPR
- Patents
- Personality and Image Rights
Regulations
- Alcohol Licensing
- Health and Safety
- Licensing

Book an appointment

Request a callback

Book an appointment

Generate Conveyancing Quote

Poole Alcock LLP

Accreditations

Other locations

Available lawyers at Poole Alcock LLP

How Poole Alcock LLP Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

PDSA Will Writing

Thank you Poole Alcock

Very informative

Made me feel better - finances on divorce

Very professional

5 Star

Easy Will Writing Process

5 stars

Professional & friendly

5 Star

Reviews collected from

Karen

Chris

Charlie

mark

stephen

Poole Alcock LLP are accredited by

About this branch

Description

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter